Appraisal Services Coordinator

**Please note that we will follow-up to your application via email. Often those emails are captured in Junk Mail. Please check your email frequently for communication from us regarding your application.**

Are you a self-motivated and highly resourceful person who is capable of dominating the markets we serve? Do innovation, information, and teamwork excite you? Are you an avid learner who is always looking to improve?

TOK is seeking a talented Appraisal Services Coordinatorwho will be responsible for editing and distributing appraisal reports while representing Mountain States Appraisal as the first point of contact at the front desk. This role manages a variety of administrative tasks and provides support to both staff and visitors, ensuring smooth daily operations and a professional client experience.

Who We Are:

• Locally and independently owned company founded in 1991.
• The leading commercial real estate firm in Idaho.
• Voted by our employees as one of Idaho's Best Places to Work for eighteen (18) consecutive years. We encourage you to join our team and see why

As an Appraisal Services Coordinator, a typical day includes performing these essential duties and responsibilities:

• Prepare, edit, and format documents, reports, and correspondence.
• Maintain and organize internal filing systems.
• Manage company subscriptions and renewals.
• Use online resources for research materials, such as assessments/taxes, property maps, water rights, etc.
• Track, update, and process licenses, temporary licenses, and professional qualifications.
• Download, organize, and store photos for company records.
• Communicate with external agencies to obtain requested information.
• Distribute reports through email, USPS mail, and in-person delivery.
• Redact confidential or comparable information from documents as required.
• Run queries for available buildings and land, as well as for lease and sale comparable reports.
• Find ownership and contact information using various resources.
• Other research and appraisal services duties as assigned by management.

Oversight of Front Desk daily operations:

• Provide legendary customer service to all, whether greeting someone in person, answering the multi-line phone and messaging system, or responding to written queries.
• Collect and sort incoming mail.
• Distribute deliveries in a timely, confidential manner.
• Receive and distribute invoices and walk-in payments to accounting.
• Assist with tenant and vendor certificate of insurance process.
• Responsible for office management operations including (but not limited to): work station and office moves/needs, office furniture layouts and ordering, meeting scheduling and coordination (including food orders), and office access/keys.
• Maintain and order company office and kitchen supply inventory.

Requirements:

Essential knowledge, skills and abilities needed to succeed:

• 3 years minimum experience as administrative support.
• Some College strongly preferred. High School Diploma or equivalent required.
• Strong attention to detail with the ability to be the face of the company throughout the day.
• Ability to effectively communicate both verbally, as well as in writing.
• Demonstrate proficient skill in the use of office equipment.
• Demonstrate proficient skill in Microsoft Word, Excel, and Outlook.
• Demonstrate the ability to maintain professional relationships with customers and staff while providing high levels of service by responding to issues, requests, or concerns in a timely manner.
• Ability to successfully function as a team player while engaging in self-directed resourcefulness.
• Ability to remain professional while occasionally working in stressful situations.
• Valid Driver's License and reliable transportation required.
• Once hired, becoming an Idaho Notary is required.

Essential physical abilities required:

• Must be able to remain in a stationary position at least 50% of the time, occasionally move about the office to access necessary materials, and operate a computer and other office machinery.
• Must be able to effectively communicate with clients and team members, as well as be able to interpret instructions and exchange accurate information.
• Must have sufficient visual and mental perception, which allows the employee to comprehend written work requirements, and determine necessary actions required to meet the finished product standards.
• Must be able to lift and carry objects up to 30 pounds and work in an office environment that may require walking, bending, stooping, kneeling, crouching, and sitting for long periods of time.