Office Administrator
2 weeks ago
Maintain accurate records of customer information, assist with the preparation and processing of sales orders, permits as needed, purchase orders and invoices, ensuring accuracy and completeness.
- Manage incoming calls, emails, inquiries, scheduling appointments, coordinating installations and managing customer expectations.
- Coordinate and manage the permit acquisition process.
- Prepare and distribute correspondence, reports and other documents as required, ensuring timely and accurate delivery.
Work Environment:
- Work primarily in a showroom setting, interaction with customers and staff.
- Collaborative team environment with a focus on delivering high-quality customer service.
Key Skills & Experience:
- Previous experience in an administrative role, preferably in a customer-facing or office management capacity.
- Valid driver's license and clean driving record.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software applications.
- Willingness to travel to Stiltz, Inc.'s corporate office for continued training.
- Working knowledge of local building codes, permitting processes, and compliance standards (Preferred)
- Strong communication, organizational and interpersonal skills, with the ability to interact professionally with customers, team members, vendors and other external stakeholders.
- Attention to detail and accuracy in data entry and record-keeping.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
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