Office Administrator

Reporting to the Executive Site Director, the Executive Assistant/Office Administrator will provide comprehensive administrative and general support and guidance to ensure the efficient day-to-day operations of the Excelsior University St. Petersburg, FL site, with a focus on both administrative functions and student-centered initiatives.

Essential Duties and Responsibilities include the following: Other duties may be assigned

• Effectively and accurately support and work collaboratively with the Executive Site Director and other university personnel to ensure that the St. Petersburg, Florida site is adequately supported and operating in an efficient and effective manner; that all information and messages are current; and that all relevant enrollment and operations practices and policies are followed.
• Coordinate all interoffice activities of units based in the Florida site and provide administrative support as needed.
• Handle all office logistics and any issues that occur with office operations such as phone and computer system, meeting arrangements, parking, office supplies and building maintenance. Troubleshoot issues that come up, including minor technology-related issues, know who to go to for issues unable to resolve and connect relevant faculty, staff, students and other contacts as appropriate.
• Request and manage staff office equipment and supplies.
• Coordinate all Florida site events, conferences and meetings.
• Organize and assist with development of webinars, conference calls, podcasts and other social media.
• Manage and schedule all calendars, appointments and events for the site.
• Effectively answer incoming calls and interpret Excelsior University policies and procedures to answer basic questions from students, both enrolled and potential, community partners, and outside organizations.
• Evaluate, analyze and report on Florida site weekly, monthly and yearly enrollment numbers.
• Process confidential correspondence as needed.
• Train new staff as required. Provide orientation and tour of the site and the building, including for internal and external guests.
• Assist with the renewal of institutional Agents, licensure, and accreditation and compliance requests.
• Site liaison for social media.
• Complete Dashboard entries (Data and Enrollment Reports) for Outreach and Access. Keep projects organized and on track.
• Assist with program lab setup and cleanup as needed.
• Work on special projects as assigned.
• Other Duties as Assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required:

• Bachelor's degree from a regionally accredited institution is required.
• Minimum two years' experience in a professional office setting.
• Role requires on-site in-office presence Monday through Friday, as well as flexibility to work some hours outside the regular 8:30-5 schedule.
• Excellent prioritization and organizational skills with attention to detail.
• Ability to manage assigned priorities within a fast-paced work environment.
• Ability to meet deadlines.
• Ability to work independently and as a team member.
• Must be able to handle confidential information.
• Ability to read and comprehend research reports, correspondence and proposals.
• Well-developed problem-solving, judgment and critical thinking skills.
• Strong interpersonal, verbal and written communication skills.
• Must be able to effectively interact with internal and external constituencies.
• Must have strong writing skills and the ability to effectively present information to large groups and one-on-one.
• The incumbent must be able to communicate effectively with a diverse constituency in a nonjudgmental manner and must have a sense of humor and sensitivity that fosters inclusion, courtesy, and civility.

Preferred:

• Bi-lingual, English/Spanish a plus.
• Experience in higher education.
• Technology skills.

The hiring salary range for this position is $48, $52, The hiring salary range above represents the University's good faith estimate at the time of posting

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.