AI Change Enablement Lead

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking an AI Change Enablement Lead to join the firm. The AI Change Enablement Lead promotes firmwide AI adoption by developing tailored training programs and materials for diverse teams. This role creates engaging content, establishes an AI Champions program, and implements effective change management strategies. By collaborating with leadership and tracking outcomes, the Lead fosters innovation, ethical AI practices, and continuous improvement. Successful candidates bring expertise in AI, change management, technical training, instructional design, communication, and project management.

KEY RELATIONSHIPS

AI Adoption Manager, Business Transformation Office Director, IT department leadership

ESSENTIAL DUTIES

• Developing and implementing detailed change management strategies using established frameworks (e.g., ADKAR, Kotter) to support organizational transitions during AI adoption.
• Developing and implementing the firm's AI Change Enablement strategy, creating clear adoption plans aligned with organizational goals and objectives.
• Managing organizational resistance by creating and implementing multi-channel communication plans to clearly convey and emphasize the value proposition during the adoption process.
• Partnering with leadership, practice group heads, and business unit leaders to secure sponsorship and drive top-down commitment.
• Designing and delivering role-based AI training programs for diverse audiences using in-person, virtual, and on-demand sessions and supporting materials.
• Using instructional design principles and adult learning theory to create accessible, relevant, and actionable customized for different groups across the firm. Identifying capability gaps, gather requirements, and design training solutions to address those needs.
• Establishing a firm-wide AI Champions Network of individuals to serve as AI advocates, early adopters, and first-line support within their teams.
• Designing programs and organizing meetings and activities aimed at fostering development and engagement of AI Champions.
• Engaging in pilot initiatives and proof-of-concept programs to evaluate user experience and refine enablement methods. Working directly with end users to understand workflows, pain points, and training needs.
• Developing deployment playbooks and creating adoption resources combining technical rollout with structured change management.
• Partnering with legal, compliance and other IT teams to develop AI usage guidelines and policies, and promote responsible AI adoption.
• Establishing KPIs. metrics, dashboards, and feedback mechanisms to track adoption rates, engagement levels, and business impact. Conducting retrospectives to identify process improvement opportunities.

EXPERIENCE SKILLS REQUIRED

• Possess Bachelor's degree in Education, Instructional Design, Organizational Development, Business, Communication, or related field
• Demonstrate expertise in change management methodologies, such as Prosci ADKAR, Kotter's 8-Step Process, and McKinsey's 7-S framework.
• Be knowledgeable in instructional design principles, adult learning theory, and training delivery methods
• Demonstrate expertise in artificial intelligence technologies, prompt engineering, and practical applications within business environments, focusing on generative AI, large language models, and Microsoft Copilot.
• Be familiar with Microsoft 365 ecosystem (Copilot, Power Platform, Teams, SharePoint)
• Demonstrate proficiency using project management tools, learning management systems, and analytics platforms to manage multiple, concurrent initiatives
• Possess excellent presentation and public speaking abilities with confidence delivering to groups of varying size, knowledge, and level of responsibility
• 3+ years of experience in change management, learning and development, or enablement roles, ideally in professional services or technology adoption
• Demonstrate expertise in creating and implementing educational programs tailored for varied and professional audiences.
• Demonstrate experience leading organizational change initiatives and managing stakeholder resistance
• Demonstrate experience with AI technologies, digital transformation, or enterprise software adoption to support organizational advancements and technological integration.
• Show ability to create a wide array of training materials and utilizing various facilitation techniques for end-user training and engagement

Compensation $111,000 - $209,000

The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

ABOUT THE FIRM

K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

BENEFITS

K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:

• Medical/Prescription Drug Coverage (including a Health Savings Account feature)

• Back-up Child/Elder Care and access to a caregiving concierge

• Dental Insurance

• Wellness Program

• Vision Insurance

• Pre-tax Commuting Benefits

• 401(k) Retirement Plan and Profit Sharing

• Business Travel Accident Insurance

• Short- and Long-term Disability Protection

• Pet Insurance

• Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)

• Health Advocacy Services

• Paid Time Off days per year)

• Identity Protection/Restoration and Fraud Insurance

• Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)

• Student loan refinancing options and access to a student loan concierge service

• Paid Holidays (12)

• Addiction Resources

• Family Building Benefits

• Breast Milk Delivery and Lactation Support Services

• Flexible Spending Accounts

• Employees also may be eligible to receive bonuses and certain expense reimbursements

• Employee Assistance Program

• Professional Development and CLE Credit Opportunities

• 529 Deductions

• Relocation

• Accident Insurance

• Employee Referral Program

• Critical Illness Insurance

• Hybrid/Remote Work Opportunities

• Hospital Indemnity Insurance

• Perks including: Technology, Entertainment, and Travel Discount Programs

• Bereavement Leave

• All other benefits (such as leaves of absence) required by law

EQUAL EMPLOYMENT OPPORTUNITY

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person's race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm's policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact