45-50K Guest Services Manager

2 weeks ago

Minneapolis, Minnesota, United States AC Hotel Bloomington Mall of America Full time $60,000 - $80,000 per year

COMPANY OVERVIEW

Terratron, Inc. offers a competitive benefit package to all full-time associates that includes:

  • Quarterly bonus program
  • Stock sharing
  • Medical, Vision, Dental, and Life insurance
  • Company-funded Short Term Disability insurance
  • 401(k) with employer matching
  • Paid time off
  • 50% discount at all Terratron food and beverage outlets
  • Hotel discounts worldwide and more
  • Now offering DailyPay Ask your Recruiter for more details

JOB SUMMARY

Our Guest Service Manager serves as a main point of contact for all guest requests. This person is responsible for greeting and assisting our guests, motivating, training, and retaining associates and ensures excellent guest satisfaction and brand standards are being met.

Who Are You?

  • You are a guest focused, friendly and outgoing team player
  • You are a highly dependable and organized individual with the ability to multi-task
  • You are professional and like to have fun at work
  • You can communicate verbally and in writing
  • You have the spirit to serve
  • You are motivated and able to work independently

What Essential Skills Do You Have?

  • Reliable, self-motivated and good time management
  • Must be a fast learner, obtain strong organizational skills and be able to multitask
  • Available to work a flexible schedule, including weekends, holidays, days, and nights
  • Ability to work with cleaning chemicals and maintain sanitary conditions
  • Strong skills in oral and written communication and computer knowledge
  • Cash handling skills
  • Preferred knowledge in a PMS (depending on brand: FOSSE, Lightspeed, SynXis. etc.)

This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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