Operations Coordinator

5 days ago

Cherry Hill, New Jersey, United States Cedarlink Solutions Full time $60,000 - $80,000 per year

Job Overview

About Us

We are a fast-growing transportation and technology company building the next generation of AI-powered drayage and port logistics solutions. Our operations span both a brokerage division and a trucking division, supported by our proprietary AI platform currently in active development.

As a rapidly scaling company, we offer a dynamic, collaborative, and innovation-driven work environment. Our team thrives on solving real-world logistics challenges with cutting-edge technology, and we value creativity, ownership, and continuous learning. Here, every team member has the opportunity to grow, make an impact, and help shape the future of intelligent port logistics.

If you're looking to join a forward-thinking company with strong growth momentum and a supportive team culture, we'd love to have you be part of our journey.

Duties

1.Operations Coordinator – Job Responsibilities1. Port & Carrier Information Monitoring

Collect and track carrier/terminal updates (availability, holds, cutoffs, LFDs, empty returns).

2. System & Data Maintenance

  • Update container statuses, milestones, appointments, and notes in internal systems.
  • Maintain accurate logs for active, released, and pending containers.

3. Carrier & Driver Follow-Up

  • Follow up on pickup timing, delivery progress, empty returns, and required documents.
  • Record real-time updates and communicate ETAs to the Operations Manager.

4. Appointment Support

  • Check appointment windows and support preparation of booking slots.
  • Update appointment outcomes (successful, failed, rescheduled) in the system.

5. Documentation Collection

  • Collect and upload PODs, EIRs, Gate Passes, and appointment confirmations.
  • Organize documents according to internal SOPs.

6. Administrative Support

  • Maintain shared trackers and assist with daily operational updates.
  • Support small administrative tasks and internal coordination as needed.
  • Report changes or exceptions to the Operations Manager promptly.

*

Experience

  • Proven office management or administrative experience preferred
  • Strong computer skills including proficiency with Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry applications
  • Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
  • Prior experience in customer service or support roles demonstrating strong communication skills
  • Familiarity with front desk operations, multi-line phone systems, and calendar management tools
  • Bilingual abilities are highly desirable to serve diverse client needs (English and Chinese)

This role requires a detail-oriented individual who excels at organization, communication, and multitasking. The Operations Coordinator will play a vital part in maintaining efficient office workflows while providing outstanding support to clients and team members alike.

Pay: $4, $5,500.00 per month

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off

Work Location: In person

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