Office Manager

2 days ago

Miami, Florida, United States TAX NETWORK GROUP Full time $156,800 per year

About Tax Network Group

Tax Network Group is a dynamic and rapidly growing tax and financial services firm dedicated to helping individuals and small businesses achieve lasting financial success. We pride ourselves on delivering professional, efficient, and trustworthy service. As we expand, we're seeking a highly organized and motivated Office Manager to lead operations and ensure a seamless, productive tax season.

Position Overview

The Office Manager will oversee daily operations, manage staff and systems, ensure compliance, and maintain workflow efficiency. This role plays a crucial part in coordinating marketing initiatives, client communication, financial tracking, and administrative functions to support the firm's overall performance and revenue goals throughout the tax season.

Key Responsibilities

  • Manage payroll for independent contractors and virtual assistants, ensuring accuracy and timeliness.
  • Monitor and optimize marketing campaigns within Go High Level (GHL) to ensure effective client communication, lead follow-up, and performance tracking.
  • Oversee social media management, website updates, and digital marketing initiatives.
  • Maintain accurate records of client payments, unpaid accounts, and appointment schedules.
  • Utilize TaxWise software to verify client data and uphold information security.
  • Prepare and maintain weekly and monthly profit and loss reports, along with detailed financial spreadsheets.
  • Assist with LLC formations, EIN applications, and related business documentation.
  • Ensure all compliance documentation for employees and contractors is up to date.
  • Uphold exceptional customer service standards and resolve client inquiries effectively.
  • Supervise and delegate tasks to an assistant to maintain workflow efficiency.
  • Answer phones, manage scheduling, and provide administrative support as needed.
  • Collaborate directly with the CEO to review performance metrics, refine systems, and contribute to growth strategies.

Qualifications

  • Proven experience in office management, administration, or operations, ideally within a professional services or tax environment.
  • Proficiency in payroll systems and basic accounting practices.
  • Familiarity with TaxWise or other tax preparation software (preferred).
  • Experience using CRM systems, particularly Go High Level (GHL).
  • Strong understanding of digital marketing, social media, and website management.
  • Excellent communication, organization, and leadership skills.
  • Proficiency in Excel and Google Workspace for financial tracking and reporting.
  • Basic knowledge of tax law, compliance, and small business regulations.
  • Ability to work independently, multitask, and adapt in a fast-paced environment.

Schedule

  • Full-time role from January through April (tax season).
  • Minimum of 40 hours per week, with flexibility required during peak periods.

Compensation

  • $30 per hour, with the opportunity for performance-based incentives.

Position Goal

To ensure Tax Network Group operates efficiently, expands its clientele, and maintains profitability through strong leadership, effective organization, and exceptional client service.

Job Type: Full-time

Pay: From $30.00 per hour

Expected hours: 40 per week

Work Location: In person

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