Bilingual Administrative Assistant
6 days ago
Job Summary:
The Bilingual Administrative Assistant will play a key role in supporting the Treasury Department by handling administrative tasks such as closing client files, coordinating settlement check pickups, and obtaining client reviews. This position requires a high level of customer service, attention to detail, and strong organizational skills.
Key Responsibilities:
- File Closures: Work with the Treasury Team to ensure client files are properly closed, including verifying all necessary documentation and ensuring accuracy.
- Client Scheduling: Contact clients to schedule appointments for them to pick up their settlement checks and provide clear instructions as needed.
- Client Reviews: Reach out to client's post-settlement to collect feedback and reviews about their experience with the firm.
- Customer Service: Provide outstanding customer service by handling client inquiries, addressing concerns, and ensuring client satisfaction throughout the disbursement process.
- Administrative Support: Assist the Treasury Team with general administrative duties such as data entry, filing, scheduling, and preparing necessary documentation.
Requirements:
- Previous experience as an administrative assistant, preferably within a law firm or financial environment.
- Exceptional customer service skills and ability to maintain a positive relationship with clients.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to work independently and as part of a team.
- Professional and positive attitude.
- Spanish
Why Choose Us?
- Purposeful Work: We deeply care about our community and clients.
- Challenge Yourself: Embrace new challenges and continuous growth.
- Supportive team environment: we prioritize the growth of our team members.
- Remote and hybrid opportunities: enjoy the flexibility of working remotely or in a hybrid position.
- Competitive Benefits: Enjoy perks like paid time off, health insurance, 401k, and more.
Job Type: Full-time
Pay: $ $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
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