Investigation Specialist

6 days ago

Remote, Oregon, United States DISA Global Solutions Full time $42,000 - $84,000 per year

DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year.

DISA is proud to be a "Top Workplaces" award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.

Conducting internet based research to complete various records checks used in background reports primarily based in readily available public records.

Processing items such as but not limited to civil searches, sex offender searches, and motor vehicle record searches, medical sanctions, address trace information, etc.

Organizing and meet expected assigned work targets that is to be completed in priority order, within an assigned time frame.

Communicating with Vendors and Government Agencies to obtain needed information to ensure accurate results are reported to Clients.

Monitoring pending work levels to ensure timely completion of Client background reports.

Providing internal notes and client updates as work progresses through the daily workflow queue.

Maintain Strict Quality Standards.

Ensure client guidelines are followed.

Contributing to the team effort by accomplishing additional related tasks as needed. High School diploma or equivalent.

Data entry, records entry, investigative service, medical billing, insurance claims processing, investigative research, law enforcement, internet research experience preferred.

Understanding of FCRA rules and regulations or certification within 3 months of adopting new role.

Ability to efficiently and effectively use MS Office programs.

Strict attendance for scheduled work shifts is an essential function of the job along with the ability to flex OT as needed with little to no notice to address inventory levels within production.

Ability to utilize and leverage available training documentation and process guides to resolve issues and meet production targets.

Ability to leverage multiple data research and processing applications internal and external to meet or exceed expected production targets on a daily basis.

Ability to meet quality targets set by the organization.

The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at

Job Pay Range

$21.00

EOE/M/F/Vet/Disability

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