Case Manager

4 days ago

Dallas, Texas, United States Wilhite Rose and Roberts PC Full time $31 - $36

About The Wilhite Law Firm: As one of Texas's premier personal injury law firms, The Wilhite Law Firm is committed to delivering exceptional client service and case results. Known for our collaborative, team-oriented environment, we seek motivated professionals with a positive attitude and strong work ethic who thrive in a dynamic legal setting.

Key Responsibilities:

  • Conduct monthly case reviews to ensure effective and efficient case progression.
  • Perform client interviews and gather essential information to support case development.
  • Maintain proactive and professional communication with clients, medical providers, and insurance adjusters.
  • Request, review, and analyze medical records and bills to verify the full extent of client injuries and damages.
  • Draft and send demand letters to insurance adjusters, ensuring all client losses are clearly documented for maximum recovery.
  • Negotiate settlements directly with insurance adjusters, prioritizing favorable outcomes for clients.
  • Build and sustain excellent rapport with clients through consistent communication and personalized client care.
  • Maintain accurate and up-to-date case files and comprehensive documentation throughout each case's lifecycle.
  • Deliver exceptional customer service, ensuring clients feel supported and informed.

Requirements

Core Competencies:

  • Organizational Skills: Demonstrated strength in organization and prioritization, with the ability to manage a high volume of cases while supporting multiple attorneys.
  • Attention to Detail: Highly detail-oriented, with a strong commitment to time management and accuracy in all aspects of case management.
  • Team Player: Positive attitude and collaborative approach, contributing to a productive team environment.

Qualifications:

  • Education and Experience: Bachelor's degree in a related field or equivalent work experience, with 3-5 years of experience in pre-litigation case management at a personal injury law firm, specifically handling auto accident cases.
  • Legal Knowledge: Extensive knowledge of personal injury law and the insurance claims process.
  • Technical Skills: Proficiency in Microsoft Office and case management software, with the ability to quickly learn and adapt to new systems.
  • Communication Skills: Strong interpersonal and communication skills, essential for client interactions and case negotiations.
  • Fluent in Spanish is a plus

This position is ideal for an experienced case manager who excels in client service, thrives in a fast-paced environment, and has a deep commitment to achieving the best possible outcomes for clients. Join our team and be part of Colorado's award-winning personal injury firm.

Compensation & Benefits:

Pay range and compensation package: $ /hr

Full benefits including:

  • 401(k) with matching
  • Dental insurance
  • Health insurance
  • Paid time off and paid holidays
  • Vision insurance
  • Dog Friendly campus

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