Account Manager

7 days ago

Grand Rapids, Michigan, United States MM Services II Full time
Who We Are

At Tech Defenders, we believe every device deserves a second life — and every organization deserves affordable, reliable access to technology.

We're a fast-growing, environmentally conscious tech company made up of innovators, problem-solvers, and big thinkers. Our work is all about impact — we recover, revive, and reuse technology, keeping it out of landfills while helping schools, businesses, and partners make the most of their tech investments.

Every day at Tech Defenders, our work is driven by three core values — Find a Way, Elevate Others, and See What You're Capable Of. These principles push us to tackle challenges with creativity, support one another's growth, and reach new levels of potential. If that sounds like the kind of environment where you thrive, we'd love to meet you.

If that sounds like how you approach your work, we'd love to meet you.

What You'll Do

As an Account Manager, you'll be the face of Tech Defenders for K–12 schools and partner organizations. You'll build relationships, uncover new opportunities, and help our partners get the most value from their tech recovery and procurement efforts.

You'll own a territory and be responsible for managing the full sales cycle — from prospecting to closing deals to maintaining long-term client success.

Your day-to-day might include:

  • Developing and managing relationships with schools, OEMs, VARs, and reseller partners.
  • Following up on leads, proposals, and open opportunities to close new business.
  • Researching prospects and creating engagement strategies to win new accounts.
  • Attending industry conferences to connect with clients and stay on top of trends.
  • Collaborating with internal teams to ensure smooth operations and a great client experience.
  • Monitoring post-sale processes to make sure every client feels supported.
  • Maintaining accurate CRM records, forecasts, and reporting.
  • Meeting or exceeding annual and quarterly sales goals.
  • Traveling within your territory (10–30%) for client meetings and events.
What You Bring
  • Associate's degree in Business or equivalent experience (Bachelor's a plus).
  • 3+ years of experience in B2B or K–12 sales, with 2+ years of CRM experience.
  • Background working with K–12 schools or the education market preferred.
  • Excellent communication, relationship-building, and negotiation skills.
  • Strong organization and attention to detail.
  • Analytical mindset — comfortable using data to spot trends and opportunities.
  • A valid driver's license and willingness to travel as needed.
Why You'll Love Working Here

At Tech Defenders, you're not just part of a company — you're part of a movement to make technology more sustainable, accessible, and impactful. We take care of our team with:

  • Competitive pay and a 401(k) with company match
  • Multiple health plan options, plus dental, vision, life, and disability coverage
  • Discounted tech devices for you, your friends, and family
  • Casual dress code and free TD swag
  • Paid holidays, volunteer time, sick and vacation
  • Fun company events, team awards, and community involvement opportunities

If this sounds like your kind of environment, dust off that resume and apply today

Let's create something great — for our clients, our planet, and your career.

Tech Defenders is an equal opportunity employer.

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