Regional Account Manager

3 days ago

Grand Rapids, Michigan, United States North Shore Bank Full time

North Shore Bank is about helping families thrive, businesses grow and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And it's our employees that make the difference. With offices located throughout eastern Wisconsin and northern Illinois, we offer a work culture that has been recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities and customers. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

The Regional Account Manager (RAM) is responsible for developing and maintaining relationships with marine and RV dealers, and is the primary sales and service contact for these dealers. The RAM works with various dealers to offer marine and RV financing for their customers.

Attains monthly, quarterly, and annual loan production goals for the assigned territory.

Communicates with owners, managers and sales personnel in the dealerships to develop favorable business relationships for the Bank. This includes conducting sales meetings and customer turnovers, as well as entertaining dealership principals and staff which may require time outside of normal work hours.

Provides extensive financing sales assistance to dealership personnel, including training personnel on various techniques used to sell financing to customers and assisting in the development of point of sale materials for distribution.

Assists financing staff with credit application reviews to ensure accurate and proper documentation has been obtained.

Participates in all NSB sponsored marine and RV trade show activities.

Develops and implements sales systems that deliver tangible benefits to the Bank and the representative.

EDUCATION and/or EXPERIENCE:

High school diploma or its equivalent is required; a bachelor's degree from an accredited four-year college or university in sales and/or marketing is preferred. A minimum of three years of sales experience (with a demonstrated history of sales success) in the auto and/or marine/RV industry is required. The territory covers the state of Michigan.

OTHER SKILLS AND ABILITIES:

Excellent interpersonal communication skills are required, as the position requires extensive customer contact. Must be willing to work a flexible work schedule including some evenings and weekends.

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