Social Services

2 days ago

New Castle, Pennsylvania, United States Catholic Charities of the Diocese of Pittsburgh Full time


Older Adult Protective Services Care Manager – Challenges, Options In Aging, New Castle, PA

At Catholic Charities, Diocese of Pittsburgh, we believe that all stages of human life are sacred and that the dignity of the human person is the foundation of a moral vision for society.

We're seeking a compassionate Protective Services Care Manager to help ensure that older adults in Lawrence County are in the safest and least-restrictive living situations.

With your education, experience, and compassionate heart you know the importance of keeping the most vulnerable in our community safe from abuse, neglect, or imminent risk.

We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) and generous time off programs that includes15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits such as Paid Parental Leave and Tuition Assistance.

In addition, the Protective Services Care Manager is able to work from home on select days of the workweek following training.

We have a collaborative and friendly team focused culture at Catholic Charities and we are proud to be designated by the Pittsburgh Business Times as one of the  Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, and 2025.

Take a look at the Older Adult Protective Services Care Manager description below and let us know if you're ready to help protect the elderly in Lawrence County.

Protective Services Care Manager Key Performance Objectives Include:
  • Obtains information and investigates complaints/reports of alleged abuse, neglect, or exploitation of the elderly.
  • Participates in taking required corrective action in compliance with the Pennsylvania Older Adult Protective Services Act.
  • Performs home-based assessments/reassessments, investigations, and care management for assigned participants, to identify participant needs, and facilitate effective utilization of resources.
  • Collaborates with participant and/or caregiver in the development of a care plan, which promotes the participant's highest level of functioning in the least restrictive community environment.
  • Recommends cases for court intervention, including guardianships or mental health commitments.  Testifies in court concerning various aspects of assigned cases.
  • Provides on-going extensive care management and supportive services to participants through home visits and contact plans, as required by PA Department of Aging (PDA), to maintain medical, financial, and emotional stability.
  • Provides or arranges for needed supportive services and coordination with other agencies, to fulfill service plan objectives for high-risk participants.
  • Demonstrates knowledge of supportive and specialized services provided through Challenges, Options in Aging programs, Pennsylvania Department of Aging, and local community agencies/resources through appropriate intake, screening and referral of participant inquiries.
  • Maintains participant records in Social Assistance Management System (SAMS) in a timely manner to ensure program and fiscal accountability and compliance with Pennsylvania Department of Aging requirements.
  • Provides community outreach by establishing consistent visit schedules at local hospitals, housing authority facilities, rural township offices, and other location determined by need, to provide older adults/families with information needed to make fully informed decisions about remaining in their homes.  Determines contact for facility or location.  Establish relationship with the contact in order to provide services.
  • Delivers educational presentations/training about protective services and the support available from Challenges, Options in Aging to outside groups, organizations, and businesses.
  • Maintains confidentiality in communication with participants, staff, and others to preserve client and staff rights.
Minimum Qualifications:
  • Two years of experience in public or private social work; and a bachelor's degree is required; or any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.
  • Excellent oral and written communication skills, including interviewing and assessment techniques, are required.
  • Knowledge of the aging process and geriatric issues is highly desirable.
  • The demonstrated history of successfully interacting constructively with community agencies and resources is required.
  • The ability to make home visits is required.
  • The ability to work a rotating on-call shift once a month is required.
  • A valid driver's license is required.
  • Act 33/34 clearance required.
Catholic Charities of the Diocese of Pittsburgh is an Equal Opportunity Employer.

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