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Orthodontics Treatment Coordinator
2 weeks ago
What you'll do…
The Orthodontics Treatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.
This position will require you to go between our Middletown North and Goshen office.
Pay information…
- Competitive base pay pay starting at $23/hr. and goes up based on experience – PLUS ANNUAL BONUS
What you'll bring to the team…
- Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
- Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
- Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
- Works to obtain commitment to financial arrangement protocols from patients
- Guides patients through proper office flow to assist in arranging appointments for follow up treatment
- Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
- Other tasks as requested by direct Manager
Perks of the job…
- Medical and Prescription Coverage administered by Blue Cross Blue Shield
- Access to the Nation's Best Employee Dental Program
- Vision Plan
- 401(k) (Traditional and Roth) administered by Fidelity
- Health Savings and Flexible Spending Accounts
- Basic Life (up to $50k at no cost) and AD&D Insurance
- Optional Short-Term Disability, Long-Term Disability and Term Life Insurance
- Power of One Rewards and Recognition
- Employee Assistance Program
- Vacation and Holiday Pay
- Referral Bonuses
It would be even better if you also had…
- Strong computer skills including: Microsoft Office and Healthcare Practice Management systems
- Ability to work with mathematical concepts to practical situations
- Ability to read, analyze and interpret common insurance plans and financial information
- Proven track record of developing highly productive working relationships
- Ability to work independently and professionally in a fast past environment
- Excellent written and interpersonal communication skills
- Superior patient experience skills and successful track record of positive patient communications
- Ability to create and maintain good communications with the patient in order to explain and gain patient treatment planning understanding and acceptance
- High School Diploma or GED with 4 or more years' experience in a dental office environment
- Familiarity with dental terminology to clarify to patient's treatment options
- Ideal candidates will have a Bachelor's degree in Healthcare Administration, Medical Sales or other related degree
About GEDC…
Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.
IND3GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.
