Information Technology Supervisor II

Job Description And Duties
This position is located in Sacramento County in the city of Rancho Cordova.
Individuals who are eligible for a Training and Development assignment may also be considered for this position.
This position is primarily telework; however, onsite attendance may be required as needed.
Under the general direction of the IT Manager I, the IT Supervisor II (IT Sup II) performs leadership and supervisory functions for the Communication and Application Support Team within the Incarcerated Population and Community Solutions Section. This position oversees the communications technology vendor and directs other projects related to incarcerated technology.

Please visit our website to learn more about Enterprise Information Services .

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from or (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 3217.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications.

This advertisement is for an Information Technology Supervisor II position. Located at 1960 Birkmont Drive Rancho Cordova, CA . This position is primarily telework; however, onsite attendance may be required as needed. Please indicate the position number on your application:

You will find additional information about the job in the
Duty Statement
.

Working Conditions
This position is primarily telework; however, local in-person duties may be required.
This position is located in Sacramento County in the city of Rancho Cordova.

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details
Job Code #:
JC-499582

Position #(s):

Working Title:
Information Technology Supervisor II
Classification:
INFORMATION TECHNOLOGY SUPERVISOR II

$8, $11,395.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Work Shift:
7am-4pm

Work Week:
Mon-Fri

Department Information
Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.

Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization.

For more information about E-Verify, you may go to www.e- .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proven experience managing large-scale IT operations, ideally within government or correctional environments.
• Demonstrated ability to lead cross-functional teams and nurture high-performance staff cultures.
• Strategic thinker capable of aligning technology goals with public safety and rehabilitation mandates.
• Deep understanding of communication technologies, especially in environments serving the incarcerated population.
• Familiarity with business technology management, client services, and IT governance processes.
• Experience briefing executive leadership and external stakeholders.
• Ability to establish trust-based relationships with diverse groups, including incarcerated person advocacy organizations.
• Experience negotiating complex vendor contracts, including drafting modifications and managing performance against SLAs.
• Strong track record of holding vendors accountable to contract requirements through rigorous oversight.
• Ability to act decisively during system outages or disruptions, coordinating vendor responses efficiently.
• Demonstrated success in mitigating risks and ensuring compliance with federal and state mandates.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

EIS Personnel Liaisons

dl-cdcr-eis-personnel-

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Civil Rights

California Relay Service: TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications *REQUIRED
In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.

Respond to the following questions:

• Describe your experience managing IT vendors to ensure performance, accountability, and cost effectiveness. Include specific examples of how you have negotiated agreements, monitored service level adherence, and resolved issues.
• Discuss a complex IT project you managed. How did you handle project scope, timelines, and stakeholder expectations?
• Describe your experience communicating with diverse internal and external stakeholders to support IT initiatives. Include examples of how you've built trust, facilitated feedback, and presented complex technical concepts to non-technical audiences.

The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance:

Statement Of Qualification, Desirable Qualifications And Supplemental Questionnaire Information
How to Write a Resume

Examination Information
To obtain list eligibility for the Information Technology Supervisor II, before applying for the position, you must first take and pass the Information Technology Supervisor II exam.

Exam Bulletin - Information Technology Supervisor II

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.