Tennis Pro Shop Desk Attendant

2 days ago

Austin, Texas, United States Omni Hotels Full time

Location:

Barton Creek Country Club's success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club's members and maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Job Description:

Omni Hotels & Resorts is seekingTennis Desk Attendant for the beautiful Barton Creek Country Club

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility.

Responsibilities:

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Smile, welcome our guests and members. Use their name whenever possible.
  • Fold and stock towels throughout the facility.
  • Assist in maintaining the cleanliness and orderliness of the facility.
  • Complete and initial daily task lists.
  • Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily.
  • Become proficient in using ResortSuite for sales and charges.
  • Run nightly report for closing shift and submit to Accounting.
  • Answer the phone and take messages.
  • Maintain knowledge of current tennis programs.
  • Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid's Club, Coffee Market, Aquatics, and Pool Cabanas.

Qualifications:

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
  • Previous customer service experience is strongly preferred.
  • Ability to think clearly, quickly and make concise decisions.
  • Ability to work cohesively with co-workers both within and outside of your department.
  • Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
  • Ability to accurately and efficiently input information into computer systems.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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