ERP Analyst

ERP Analyst

Position Summary

This role plays an integral part in ensuring that Surge Energy's revenue and land systems operate with accuracy and efficiency—directly enabling sound financial decisions and supporting our mission of operational excellence. The IT Analyst will act as a trusted partner between business users and technology, driving innovation and continuous improvement.

To ensure success, this role requires extensive knowledge of Quorum applications with primary expertise in Revenue (QRA) and Division Order (QDO) applications and the ability to proactively and analytically resolve or coordinate resolution of day-to-day issues. High attention to detail, root cause analysis and following established best practices and processes to make recommendations and identify solutions is essential. The successful candidate will be a proactive problem solver and ensure the delivery of results in a manner that result in improved operating capability and business value.

Roles & Responsibilities

The position is accountable for the following and any other tasks assigned by their functional management.

• Work closely with Surge Quorum ERP business users (for Revenue, Division Order, Production, Accounting and Land as the primary point of contact for support to understand their business needs, problem solve operational issues, report generations and/or data extraction.
• Provide support to Surge Quorum ERP business users on any applications with integrations into the Quorum ERP.
• Develop effective working relationships to explain technical concepts in simple, business terms.
• Providing technical Quorum ERP guidance and training as required.
• Participate in change management in respect to the Quorum ERP application and related processes.
• Monitor and participate in the creation of Quorum ERP automated jobs and data transformations.
• Gather business unit requirements and translate to technology solutions, designed to create value, efficiency, minimize risk, and ensure secure operations.
• As required, prepare development progress updates and documenting Quorum ERP processes.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities expected for this position.

• Demonstrated experience with Quorum applications: Revenue (QRA), DO (QDO), Production (FIIAN), JIB (QCA), Accounting (QCFS), Land (QLS) and WellEZ with primary strength in Revenue (QRA) and Division Order (DO) applications.
• Exposure to Quorum's system administration for user's security, configurations, patch planning.
• Hands-on experience with data analysis and reporting tools (SQL, Spotfire).
• Solid understanding of oil & gas upstream business processes and familiarity with accounting principles.
• Progressive experience with IT support and partnership practices with strong emphasis on customer service and end-user solutions.
• Ability to build and maintain relationships and communicate with others effectively in a professional and competent manner across the organization.
• Demonstrated organization and time management, which includes the ability to multi-task and run multiple projects simultaneously while maintaining thoroughness and precision.
• Strong track record of collaboration – supporting customers with patience and reliability.

Required Qualifications

• A minimum of three (3) years' experience with IT support of Quorum applications: Revenue (QRA), DO (QDO), Production (FIIAN), JIB (QCA), Accounting (QCFS), Land (QLS) and WellEZ- strong focus on QRA and QDO.
• A Bachelor's Degree or post-secondary technical diploma in Computer Science, Management Information Systems or related degree.
• Must be proficient and understand user's security configuration and administration in Quorum system administration for user's security, configurations and patch planning.
• Must be proficient and have hands on experience with data analysis tools (SQL, Spotfire, QQM, Power BI)- reviewing and writing SQL queries.
• Solid understanding of oil & gas upstream business processes and familiarity with accounting principles is essential to help troubleshoot and resolve discrepancies in Quorum's system outputs.

Preferred Qualifications

• 5 years of progressive IT experience with support and implementation of Quorum applications and proven expertise in QRA and QDO specifically.
• Experience with Spotfire is a plus.

Competencies

• Communicates Effectively- possess excellent communication and interpersonal skills- communicating with clarity and patience.
• Collaborates- possess effective communication and analytical problem-solving skills that prioritizes end user and stakeholder satisfaction while growing trusting relationships with users.
• Ensures Accountability -ability to work independently as well as in a team environment while taking ownership and following through on commitments.
• Customer Focus- ability to identify business requirements, build strong relationships and deliver customer-centric solutions.
• Business Insight - ability to translate "IT Speak" to business outcomes, understood by business decision makers.
• Instills Trust- patient, approachable and supportive while inspiring confidence and trust by resolving issues consistently and accurately.
• Nimble Learning- self-starter who anticipates issues and seeks continuous improvement – stays current with Quorum updates, oil & gas industry best practices and related and evolving technologies.

Who We Are

How this position delivers results is as important as what is achieved. Every employee is expected to demonstrate these behaviors to be considered an effective performer.

• Safety – We conduct our work in a way that ensures EVERYONE SAFELY RETURNS TO FAMILY and friends every single day
• Integrity – We do THE RIGHT THING with high ethics and standards in compliance with laws, regulations, and policies
• Teamwork – We work together collaboratively creating SUCCESS AS ONE TEAM
• Excellence – We always STRIVE FOR INNOVATION AND IMPROVEMENT using our mistakes as positive learning experiences
• Transparency – We work with OPENESS AND CANDOR creating an atmosphere of strong communication, trust and credibility