Clinical Laboratory Manager

About us

Eccolab Group, Co. is a licensed, independent full-service clinical laboratory headquartered in Miami, Florida, with additional facilities in Tampa. Established in 2001, we provide comprehensive analytical services to a diverse clientele, including hospitals, skilled nursing facilities, assisted living centers, and research organizations. With a strong focus on accuracy, innovation, and client education, we are committed to improving patient outcomes through fast, reliable diagnostics and cutting-edge laboratory technologies. Our team upholds the highest standards in quality assurance, compliance, and customer service. Visit us at for more information.

Job Summary

The Clinical Laboratory Manager provides strategic and operational leadership over Eccolab Group's clinical laboratory network, ensuring compliance, quality, and accuracy in all diagnostic testing. This position oversees multiple laboratory sites, supervising testing operations, personnel, and equipment while maintaining strict adherence to regulatory standards, including CLIA, CAP, FDA, and GCP ICH E6(R3).

The role requires an individual holding a Florida Clinical Laboratory Supervisor License – Generalist, qualified to oversee all specialties within the laboratory and serve as the onsite general supervisor during active testing. A Florida Clinical Laboratory Supervisor License is an official state-issued credential from the Florida Department of Health (DOH), Board of Clinical Laboratory Personnel, authorizing an individual to supervise and direct laboratory testing personnel and operations in a licensed clinical laboratory. This credential confirms that the holder has met Florida's education, training, and experience requirements and is legally qualified to oversee testing, reporting, and compliance activities within a laboratory setting. The selected candidate must hold a Florida Supervisor License – Generalist, enabling them to supervise the entire laboratory's testing disciplines and maintain compliance across all regulatory areas.

This position partners closely with the Medical Director and senior leadership to ensure the accuracy, timeliness, and reliability of patient results. It also leads continuous improvement programs in audit readiness, equipment calibration, documentation control, and training under the organization's Business Continuity Plan (BCP) and SimplerQMS quality management framework.

Scope

The Clinical Laboratory Manager holds overarching responsibility for the day-to-day performance and operational efficiency of multiple Eccolab Group laboratories across assigned regions. This role ensures each laboratory maintains optimal productivity, accuracy, and workflow alignment with corporate objectives and patient service standards. The incumbent serves as the key liaison between technical operations, quality assurance, administrative management, and executive leadership, ensuring that all testing environments function cohesively under unified policies and procedures.

This position requires consistent coordination of laboratory resources, including staffing, scheduling, equipment utilization, and performance metrics to meet departmental goals. The Regional Laboratory Manager evaluates laboratory data trends, implements corrective actions to resolve deficiencies, and drives initiatives that enhance analytical reliability and turnaround time.

Additionally, the role encompasses oversight of personnel training, competency assessments, and career development for supervisory and technical staff across multiple disciplines. The incumbent participates in executive-level planning discussions, provides insight into laboratory performance indicators, and supports decision-making related to capacity expansion, technology implementation, and client satisfaction strategies. The scope of authority extends to ensuring alignment of all laboratory sites with Eccolab's corporate mission, fiscal goals, and culture of compliance—maintaining high ethical standards, transparency, and operational excellence across the organization.

Essential Duties/Responsibilities

• Oversee Multisite Laboratory Operations: Direct and coordinate daily operations across all assigned Eccolab laboratory locations, ensuring optimal workflow, quality performance, and timely delivery of accurate diagnostic results.
• Regulatory and Compliance Oversight: Maintain full compliance with CLIA, CAP, COLA, FDA, OSHA, and Florida Department of Health requirements. Ensure all testing and documentation adhere to established quality and safety standards under Eccolab's Quality Management System (QMS) and Business Continuity Plan (BCP).
• Quality Assurance and Audit Readiness: Partner with the Quality Assurance Department to monitor quality control data, conduct internal audits, and implement corrective and preventive actions (CAPA). Ensure all laboratories remain inspection-ready at all times for state and federal audits.
• Personnel Management and Supervision: Supervise licensed technologists, technicians, and support personnel across regional sites. Assign duties, manage performance, and ensure ongoing competency, training, and adherence to standard operating procedures (SOPs).
• Testing Oversight and Licensure Compliance: Serve as the onsite General Supervisor during active testing, overseeing all specialties covered under the Florida Clinical Laboratory Supervisor License – Generalist. Validate, review, and authorize results to maintain testing integrity.
• Technical Leadership and Core Laboratory Management: Oversee operations in Core Laboratory disciplines, including Chemistry, Hematology, Toxicology, Molecular Diagnostics, and related subspecialties. Ensure assay validations, instrument calibration, and maintenance meet regulatory and manufacturer standards.
• Equipment and Facility Management: Monitor and approve equipment procurement, calibration, and service contracts. Ensure laboratory instruments and facilities remain in optimal working conditions and meet environmental and safety requirements.
• Process Improvement and Standardization: Lead continuous improvement initiatives to optimize laboratory processes, reduce turnaround time, and enhance testing reliability through workflow analysis, automation, and staff feedback integration.
• Documentation and Record Control: Ensure accurate recordkeeping of laboratory data, quality metrics, validation studies, and maintenance logs in compliance with SimplerQMS document control standards.
• Training and Competency Development: Design and implement comprehensive training programs for laboratory staff, including annual competency assessments, safety refreshers, and regulatory compliance modules.
• Cross-Departmental Collaboration: Partner with the Medical Director, Chief Operating Manager, and Quality Management Team to align laboratory operations with organizational goals, clinical requirements, and client expectations.
• Client and Vendor Relations: Support marketing and client service initiatives by ensuring laboratory capabilities align with customer needs. Oversee communication with vendors for supplies, reagents, and equipment procurement.
• Incident Management and Reporting: Investigate quality incidents, testing discrepancies, or safety concerns. Lead root cause analyses and ensure timely implementation of preventive measures.
• Data Security and Confidentiality: Safeguard patient data, testing information, and proprietary materials in compliance with HIPAA, FIPA, and internal confidentiality standards.
• Leadership and Representation: Represent the laboratory at internal leadership meetings and external inspections, demonstrating accountability, professionalism, and in-depth technical knowledge of operations.
• Maintenance: Review annually (January) or upon changes; version control in SimplerQMS; archive superseded versions for 5 years.

Qualifications

• Education: BS/BA degree in Medical Technology, Microbiology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline.
• Licensure: Active Florida Clinical Laboratory Supervisor License – Generalist, issued by the Florida Department of Health (DOH), Board of Clinical LaboratoryPersonnel; must have passed the state board examination and met all competency and training requirements.
• Experience: Minimum of five (5) years of related experience in laboratory services, including three (3) years in a supervisory or management role overseeing multiple testing disciplines.
• Core Experience: Hands-on background in Core Laboratory operations with emphasis on Quality Assurance and regulatory compliance.
• Certifications: ASCP or equivalent national certification required.
• Technical Skills: Experience handling biological samples; solid understanding of Bloodborne Pathogens protocols, safety procedures, and laboratory best practices.
• Regulatory Knowledge: Strong understanding of CLIA, CAP, COLA, FDA, OSHA, and Florida DOH standards.

Skills/Abilities

• Technical Expertise: Advanced understanding of laboratory methodologies, instrumentation, and assay validation across multiple disciplines, including Chemistry, Hematology, Toxicology, and Molecular Diagnostics.
• Regulatory Compliance: Strong ability to interpret and apply federal and state laboratory regulations, ensuring compliance with CLIA, CAP, COLA, FDA, OSHA, and Florida DOH standards.
• Leadership & Management: Proven ability to lead multi-site laboratory teams, delegate effectively, and foster a culture of accountability, accuracy, and continuous improvement.
• Analytical Thinking: Skilled in data evaluation, root cause analysis, and implementation of corrective and preventive actions (CAPA) to improve testing quality and efficiency.
• Communication: Excellent written and verbal communication skills; able to collaborate effectively with the Medical Director, QA teams, and executive leadership.
• Organizational Skills: Strong multitasking ability with exceptional attention to detail and time management in a high-volume, deadline-driven environment.
• Problem Solving: Demonstrated ability to identify operational inefficiencies and implement sustainable process improvements.
• Technology Proficiency: Competent in Laboratory Information Systems (LIS), SimplerQMS, and Microsoft Office Suite, with the capacity to adapt to new laboratory technologies quickly.
• Confidentiality & Ethics: Strict adherence to HIPAA, FIPA, and all data privacy and ethical standards.
• Bilingual Communication: Fluent in English and Spanish, with the ability to interact effectively across diverse teams and client bases.

Key Requirements

• Authorized to work in the U.S. with valid I-9 documentation.
• Available for extended hours, weekends, or holidays as needed (If required)
• Subject to background check and drug screening per Florida law.
• Completion of HIPAA and OSHA training upon hire; ongoing compliance required.
• Adherence to HIPAA, FIPA, and all confidentiality regulations.
• Compliance with Florida Department of Health and CDC safety protocols.
• Professional appearance and conduct required in a clinical setting.
• Willing to perform additional duties as assigned.

Job Types: Full-time, Contract

Pay: $81, $98,211.98 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Miami, FL Required)

Ability to Relocate:

• Miami, FL 33144: Relocate before starting work (Required)

Work Location: In person