Program Coordinator-Patient Scheduler-Hematology-Oncology

Job Description

Harborview Hematology- Oncology and Medical Operative Clinic has an outstanding opportunity for a Program Coordinator.

WORK SCHEDULE

• Full-time, Days (40 hours per week)

• Monday -Friday

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to work with a tightknit collaborative team

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Organize work and appropriately prioritize patient care and/or projects with occasional assistance from supervisor

• Objectively assist in developing systems that improve responsiveness to patients

• Exhibit well-developed critical thinking skills, particularly in ambiguous situations

• Demonstrate ability to operate with minimal day-to-day direction or oversight

• Coordinate complex scheduling of diagnostic procedures and consultations.  Work with PSS to schedule less complex referrals as well as appointments with scheduling directions in place

• Facilitate scheduling of urgent referrals and procedures, working closely with physicians to triage, using knowledge of procedural-specific diagnoses, CPT codes

• Triage patient phone calls according to severity of need; follow through and resolve patient requests in a timely manner

• Collaborate with Business Operations Supervisor and PSS to create, update and maintain all clinic templating that meets the needs of patients, clinic staff and providers

• Provide follow up coordination at check out on clinic days

REQUIREMENTS

• High school graduation or equivalent AND two years of experience in the program specialty

• Equivalent education and or experience may substitute for minimum qualifications except when there are legal requirements, such as license, certification, and or registration

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.  It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.  It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. 

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community. 

Compensation, Benefits and Position Details

Pay Range Minimum:

$47,724.00 annual

Pay Range Maximum:

$68,244.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. 

To request disability accommodation in the application process, contact the Disability Services Office at or  

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. 

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