Associate Director Resource Management
5 days ago
TITLE: Associate Director Resource ManagementDEPARTMENT: OperationsREPORTS TO: Chief Business Officer (CBO)CLASSIFICATION: Exempt (salary)STATUS: Full TimeLOCATION: Varies Between Remote, at a Client Site in the US and at an officecGMPnow accelerates Next Generation Therapies to patients by providing GxP Manufacturing & QC Laboratory Equipment, GxP Computerized Systems, Commissioning & Qualification, and Procurement services using project-dedicated expert resources.With our unique project delivery methodology and owner-focused involvement, we bring new products to the market faster by providing cGMP systems faster.POSITION SUMMARY:The Associate Director of Resource Management is a senior, strategic role responsible for staffing, loading, and balancing active project work across the firm's full service portfolio and identifying resources for future project work. This individual owns the end-to-end resource strategy, leveraging both internal talent and a deep external network of strategic partners, subcontractors, and independent consultants to ensure projects are staffed with the right expertise, at the right time, and at the right cost.This is a critical leadership position, not a transactional one. The ideal candidate must be a highly connected, organized, and seasoned professional with a deep understanding of the commercial, operational, and cultural aspects of engineering and GMP-compliance consulting firms. This leader will be responsible for proactively building and curating a reliable bench of specialized resources, including those in architecture, engineering, process, automation/ITOT, GMP-compliance consulting, CQV, and Operational Readiness.COMPENSATION & BENEFITS:Salary Compensation Range: $150,000 - $245,000 annual depending on years of relevant experienceThis position is eligible for healthcare benefits with the employee premiums 100% paid for by the company, enrollment in a retirement savings plan with company contributions, company matching of charitable contributions, profit sharing and is eligible for paid time off.Please note that the salary information is a general guideline only. Other factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.REQUIREMENTS:Demonstrated experience in resource management, staffing, & recruitingFamiliarity with resource planning tools, project management platforms, and utilization reportingBachelor's degree in Engineering, Chemistry, Biology or related applied science discipline10+ years of experience within engineering consulting, engineering procurement construction (EPC), or professional services firm in life sciences, pharmaceutical, biotech, or advanced manufacturing consultingProven, extensive professional network across engineering, consulting, and specialized subcontracting/consulting communitiesStrong commercial acumen—understanding utilization, margin, rate structures, and project economicsHighly organized, proactive, and comfortable operating with ambiguityDeep understanding of multidisciplinary GMP professional services and project delivery modelsExcellent leadership, communication, and client-facing skills; able to influence decision-making at senior levels.Strong working knowledge of GMP bioprocessing, advanced therapeutics, ADC/HPAPI, sterile operations, or other GMP-regulated modalitiesFamiliar with ASME BPE, ISPE Baseline Guides, EU/FDA regulations, cGMPs, and risk-based design methodologiesAble to work in the US without sponsorship now or any time or in the futureESSENTIAL TECHNICAL FUNCTIONS and RESPONSIBILITIES:Strategic Portfolio Operations & Resource Deployment FocusBalancing current supply and demand to ensure high-quality deliveryPortfolio Optimization: Own firm-wide resource planning, staffing, and utilization across all active and forecasted projectsUtilization Management: Load and balance resources across concurrent projects to align to with productivity targets established by the COO and to maximize utilization while protecting delivery quality and employee sustainabilityDemand Forecasting: Partner with Operations, Project Management, and Business Development to anticipate upcoming demand and proactively build staffing plansRisk Mitigation: Identify risks related to capacity, skills gaps, or delivery constraints and implement mitigation strategiesInternal Deployment: Identify, recruit, and deploy internal resources aligned to project needs, skillsets, availability, and development goalsPSO Resource Management Meetings: Conduct regularly occurring Professional Service Operations resource management meetings and the associated PSO resource tracking toolTalent Sourcing FocusBuilding and managing the "bench"Network Leveraging: Leverage an extensive professional network to source external talent quickly and effectivelyMarket Intelligence: Proactively identify and engage highly skilled individuals and boutique firms before demand materializes, providing leadership with insights into market trends, labor availability, rate movements, and emerging skillsets.Commercial Negotiation: Negotiate rates and terms aligned with firm margin targets and client expectations.Ecosystem Growth: Continuously evaluate partner performance and identify opportunities to strengthen or diversify the partner ecosystemBench Management: Build and maintain a vetted bench of subcontractors, consultants, and partner firms across all service linesInternal Resource Identification: Identify upcoming internal resource needs to Human Resources and support recruiting and hiring effortsProcesses, Systems & Data-Driven Reporting FocusCreating the scalable infrastructure and reporting required to lead the functionScalable Infrastructure: Develop and maintain scalable resource management processes, tools, and dashboards.SRM Maintenance: Maintain a comprehensive subcontractor resource management system with up-to-date records for availability, geography, capacity, rate structures, resumes, and skill matricesResource Tracker Maintenance: Maintain the resource tracking software for the tracking of employees and partner/subcontractor involvement on active projects. Track margins, utilization, capacity and forecast demand.Strategic Recommendations: Provide leadership with regular reporting and data-driven recommendations to influence firm-wide decision-making regarding resourcingQuality Control: Support continuous improvement of resource identification, utilization and future planningContinuous Improvement: Develop and maintain best practices for Resource Management and seek to improve overall Resource Management strategy and utilization of resources in the Professional Service Operations workstreamServices & Disciplines SupportedArchitecture & Facility DesignMechanical, Electrical, Plumbing (MEP) EngineeringProcess Engineering (biopharma, advanced manufacturing, life sciences)Automation, Controls, and IT/OT IntegrationProject ManagementTechnical SME supportCommissioning, Qualification & Validation (CQV / CSV)GMP-compliance consultingOperational ReadinessSKILLS:Connector and relationship-builder with credibility in the GMP industryStrategic thinker who balances near-term delivery with long-term capacity planningComfortable negotiating rates, scope, and availabilityDetail-oriented without losing sight of big-picture portfolio needsTrusted partner to project managers, business development, and executive leadershipStrong candidate will possess the following key attributes:Team player, hands-on attitude, willingness to be actively involvedHard working, driven, results-oriented and focused on successHigh ethical standards and integrityAbility to perform work with little to no directionExcellent oral and written communicationPersonal computer and keyboardingCritical thinking and problem solvingTime management, organizational and planning processesProficiency in staff managementLeadershipRisk-based engineering decision-makingClient management & executive communication - Exemplary customer service including attentive and active listening with management, employees, vendors and customersCross-disciplinary coordinationKNOWLEDGE:GMP regulatory knowledgeOperating standard office equipment including; personal computers, peripherals, and typical office equipment (telephone, copier, printers, scanners, etc.)Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and other related software programsGoogle Suite proficientABILITIES:Highly skilled in managing multiple priorities and multi-tasking with frequent interruptionsExtremely flexible in times of change and can easily adapt to changing environments and prioritiesTake initiative and plan aheadMaintain a good attitude while working under pressure and defuse stressful situationsWork in a team environment and work effectively with other departments to accomplish goalsWork effectively and collaboratively with Directors of other workstreamsWorks effectively with Officers of the companyWork independently with little or no supervisionPlan, conduct and attend meetings in person or via teleconference softwareOTHER:Willingness to travel locally, within 60 miles of residence, for full time support at client siteWillingness to travel outside of local area up to 30% of the time over a calendar yearAll other duties as assignedPHYSICAL REQUIREMENTS:The position requires intermittent physical activity of sitting, standing, walking, bending, stooping, crouching and lifting up to 25 pounds on occasion. If you cannot do one of these physical requirements cGMPnow will make reasonable accommodations. Must be able to talk, write and understand the English language. Able to type/keyboard or enter data using a computer up to 8 hours per day. Must possess normal manual dexterity and eye-hand coordination.cGMPnow is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: cGMPnow is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. cGMPnow will not tolerate discrimination or harassment based on any of these characteristics.The term "protected class" refers to groups of people who are legally protected from being harmed or harassed by laws, practices, and policies that discriminate against them due to a shared characteristic (e.g. race, gender, age, disability, or sexual orientation).The preceding job description has been designed to indicate the general nature and level of work performed by the employee(s) within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. Job descriptions are not intended as and do not create employment contacts. The organization maintains its status as an at-will employer.Job Type: Full-timePay: $150, $245,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceApplication Question(s):When are you available to start a new position?Enter your email addressLinkedIn URLWho is your current employer and occupation?Please indicate your salary or hourly requirementsWhat is your home location?Are you willing to travel up to 30% of the time over a calendar year?Why are you seeking a new position with cGMPnow?For project placement planning: For the the year following your start date, what significant time off (> 2 weeks) might you need?Indicate Yes or No if you meet the following three requirements:1) Bachelor of Science Degree in Engineering, science, or closely related discipline, 2) 5+ years of experience in a Project Management capacity3) 3+ years of experience managing > $5MM capital projects within the Pharmaceutical, Biotech, and/or Life Sciences industries (ATMP Preferred) and working knowledge of cGMP complianceExperience:Project management: 5 years (Preferred)Work Location: Remote
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