Technology Operations Communications Manager

Overview:

Cox Automotive is seeking an experienced Technology Operations Communications Manager to assist with communication support for complex internal technology deployments and operations initiatives. This is a tactical, execution-focused role supporting technology operations deployments. The ideal candidate has strong stakeholder management skills and can effectively manage competing priorities while maintaining clear, actionable communication.

Cox Automotive is a leading provider of automotive products and services, offering a wide range of solutions to dealers, manufacturers, and consumers. With a focus on innovation and customer service, Cox Automotive helps clients navigate the ever-changing automotive industry landscape. From digital marketing and software solutions to vehicle remarketing and logistics, Cox Automotive is dedicated to driving the future of the automotive industry.

This is a 12-month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.

Responsibilities:

Responsibilities of the Technology Operations Communications Manager:

• Develop and execute communication on internal technology deployments, systems implementations, and infrastructure changes to technical and non-technical audiences
• Consult and collaborate with Enterprise Technology & Engineering stakeholders and project teams to ensure accurate information flow and informed decision-making
• Align editorial calendar planning across the communications team to ensure consistency and alignment of messaging activities happening across the department and company
• Establish, manage, and ensure use of company-approved communications templates, policies, procedures, and guides
• Provide direct counsel to technology and engineering SMEs on communication approaches and messaging, in partnership with change management adoption strategies as appropriate
• Partner with Product & Technology communication team to align stakeholders on deployment timelines and impact
• Craft detailed, accurate, and concise messages, tailored to the author, vehicle, and audience on a range of topics
• Adhere to the company's style guide and templates, ensuring we produce high-quality and error-free work
• Translate complex technology topics into clear and engaging messaging for non-technical audiences
• Manage communication workflows and approval processes while maintaining tight deployment timelines
• Support change management initiatives by developing targeted communications that drive user adoption
• Use and maintain communication templates, playbooks, and standard operating procedures for future deployments

Minimum Qualifications:

Qualifications of the Technology Operations Communications Manager:

• Degree in journalism, public relations, communications, or related field
• At least 5 years of employee communication experience
• Demonstrated experience supporting large-scale technology implementations, system migrations, or infrastructure deployments
• Proven track record managing communications in complex, matrixed organizations with multiple stakeholder groups
• Strong technical writing skills with the ability to translate complex technical concepts for diverse audiences
• Strong project management and problem-solving skills

Benefits:

• Comprehensive Benefits Package available based on eligibility
• Medical, Dental, Vision
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Supplemental and Voluntary Life Insurance
• 401(K)
• Commuter Benefit Program

Requisition Disclaimer:

As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This job posting is for a temporary role as an employee of Atrium on assignment at Cox. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

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