Manager, Identity Access Management

2 days ago

Dallas, Texas, United States Request Technology, LLC Full time $80,000 - $120,000 per year

***Hybrid, 3 days onsite, 2 days remote***

***We are unable to sponsor as this is a permanent full-time role***

A prestigious company is looking for a Manager, Identity Access Management. This is a hands-on manager who will manage over 3 to 5 direct reports. This role will work with the following IAM systems, Sailpoint IIQ, Duo MFA, Entra ID/SSO and Ping's ForgeRock Identity Governance suite.

Responsibilities:

  • Complete all duties typical of people-managers, including individual personnel support, performance reviews, and team-based communication, and limited on-call support.
  • Coordinate and monitor day-to-day end user support through various channels (Huddles, Slack, email, support tickets), ensuring timely resolution of access requests and technical issues.
  • Lead backlog management and sprint planning processes, translating strategic priorities into actionable work items and ensuring the team has clarity on priorities and dependencies.
  • Provide first level management of the execution of Regulatory and Audit requirements including, but not limited to, control reviews, periodic control testing, Policy and Procedure reviews, findings management, internal and external audit tasks, and remediation tasks as necessary.
  • Provide support to our IAM Engineers and Developers by engaging in design discussions, testing, and validation of IAM product enhancements, upgrades, and quality of life improvements.
  • Oversee three to five direct reports.

Qualifications:

  • Masters degree in information technology, cyber security, or similar fields OR Bachelors degree with 3 years experience
  • 5 Years of experience in IAM with the ability to show strong IAM acumen.
  • A general understanding of industry best practices for the execution of Identity and Access Management standards.
  • Ability to collaborate with peers across departments to help identify potential solutions to IAM related problems.
  • General IT knowledge of IAM and Direct Products and Tools.
  • Experience with work prioritization methodologies and Jira/Agile practices to effectively manage product backlogs and team workloads
  • Familiarity with IAM Identity Governance tools such as SailPoint IIQ, ForgeRock AM, and Entra ID to effectively communicate with technical team members.

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