Exhibitor Services Rep

Job ID

38667

Location

Conv Ctr Sales & Marketing

Full/Part Time

Full-Time

Regular/Temporary

Regular

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

General Functions:

Responsible for accurately processing all service orders assigned for Convention Center events and coordinating exhibitor telemarketing efforts. Extensive public contact and must possess good communication skills, be customer oriented, have a strong attention to detail, and be able to perform multiple tasks.

Work is performed under the general supervision of the Sales Manager. Performance is reviewed through observations, conferences, reports and results achieved.

Representative Duties/Assignments:

• Updates and maintains event information utilizing the Convention Center event business management software to generate status and summary reports.
• Reviews completed Exhibitor Kit and notify client and/or Show Management / Exhibitor Management if any omissions or discrepancies are found.
• Reviews each shows event website for accurate information and coordinates the placement of Orange County Convention Center links on clients web site.
• Reviews each shows contract to assure all contracted services have been arranged.
• Communicates with Exhibitors via e-mail, fax and telephone.
• Summarizes and prepares deposits for the Finance Section.
• Develops relationships and acts as a liaison with internal and external support partners assigned to each event.
• Ensures clients follow all procedures and guidelines.
• Inputs and processes all service orders.
• Obtains and maintains electronic exhibitor lists for use in telemarketing efforts.
• Provides any assistance required of exhibitors, clients or other customers.
• Attends pre-planning meetings, as assigned.
• Provides show site support and works at service desk during events, move-in and move-out.
• Meets the Center of Hospitality (CoH) standards.
• Must be able to work irregular hours including evenings, weekends and holidays.
• Performs other related duties and projects as assigned.

Minimum Qualifications:

High school graduate or equivalent and four years of responsible administrative, fiscal, sales or customer service experience. Completed coursework towards a degree from an accredited institution may substitute for experience on a year-for-year basis.

Preferences:

Bachelor degree from an accredited institution in Hospitality, Communications, Business, Management or closely related field.

Open Date: 12/09/2025

Close Date: 12/26/2025

This posting is subject to close without prior notice.

Pay Grade: 012 - From $19.94 to $25.66

FLSA Status: Non-Exempt

Placement based on Education and Experience

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.

• Participation in the Florida Retirement System.

• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.

• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietician and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.

Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit -

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Orange County Convention Center

9800 International Dr. Orlando FL. 32819

Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.