Real Estate Referral Coordinator

Better Homes and Gardens Real Estate Winans

Location: Dallas-Fort Worth, TX

Pay: $45,000.00 – $55,000.00 per year (bonus structures may be added in the future)

Schedule: Full-time | 4 days in-office / 1 day work-from-home

This position requires strong attention to detail, comfort with technology, and the ability to protect lead opportunities through follow-up and accountability.

Job Overview

Better Homes and Gardens Real Estate Winans is a fast-growing residential real estate brokerage looking for a highly organized, detail-oriented coordinator to support our eLead (internet lead) division.

This role is essential to ensuring our agents are properly onboarded, fully operational inside our technology platforms, and consistently following lead management standards that protect opportunities and drive conversions.

The ideal candidate is trustworthy, tech-savvy, detail-driven, and thrives in a fast-paced environment where follow-up and accountability matter. You'll start with a defined set of responsibilities, but there is significant room to grow as you become comfortable in the role and with our systems.

Key Responsibilities

Onboarding Execution

• Send and manage all onboarding invitations for new agents.
• Ensure each onboarding step is completed accurately and on time
• Coordinate directly with agents to guide them through onboarding and answer questions along the way.

Tech Stack Setup

• Provide one-on-one profile setup across all required platforms to ensure agents are fully operational from the start
• Prevent onboarding delays that impact agent productivity
• Help ensure smooth onboarding as we prepare to onboard larger groups (10+ agents at a time).

New Agent Accountability & Support

• Monitor FUB activity during an agent's first 3–4 weeks to ensure proper lead management and timely follow-through.
• Identify gaps in lead follow-up or system usage and work directly with agents to correct them
• Escalate non-compliance to leadership when coaching or accountability is needed.

Lead Protection

• Reassign leads when follow-up standards are not met to prevent lost opportunities
• Ensure high-intent leads receive timely responses and proper attention

Contract Tracking

• Log and track executed contracts and updates inside eRelo and PA/FUB.
• Maintain accurate, up-to-date records across all systems

Nurture Pond Management

• Actively monitor groups of referrals who are set to "Nurture" status and quickly reallocate high-intent leads when necessary.
• Monitor referrals placed in "Nurture" status.
• Reallocate high-intent leads when appropriate to maximize conversion opportunities.
• Partner with the Team Manager to maintain healthy lead flow and productivity.

Additional Responsibilities

• Support off-boarding processes when agents exit the program or division.
• Manage daily listing alert processes and updates.

Qualifications and Experience

Educational Background

• High school diploma or equivalent required.
• Additional education or certifications in business, technology, operations, or administration is a plus.

Experience

• Minimum of 3–4 years experience working in an office environment.
• Experience in an administrative, clerical, or coordinator role is strongly preferred.
• Real estate experience is helpful, but not required.

Skills & Attributes

• Exceptional organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines simultaneously.
• Strong written and verbal communication skills.
• Comfortable learning and navigating multiple technology platforms.
• Proficient in Google Workspace and Microsoft Office.
• Ability to effectively communicate over the phone.
• Calm, professional, and solutions-oriented under pressure.

Team Fit

• Collaborative team player who values communication and consistency.
• Comfortable working in a fast-paced environment with evolving priorities.

What We Offer

• Full-time position with salary range of $45,000 – $55,000/year.
• Hybrid schedule: 4 days in-office / 1 day remote per week.
• Clear responsibilities with strong growth potential.
• The opportunity to work inside a top-performing brokerage with strong culture, structure, and leadership.
• A meaningful role that directly impacts agent success and lead conversion results.
• Potential for future performance-based bonuses.

How to Apply

Do Not Apply Via Indeed's Automated Process.

To apply, please call our 24-hour employment line at , reference Job Number: EL41, and answer the questions below:

• Please state your name, cell number, and the city you reside in.
• Are you currently employed? What is your current or most recent full-time job?
• Tell us briefly about your employment and school history.
• Are you familiar with the real estate industry? If so, do you have any experience in it?
• Tell us about your experience with software systems, web-platforms and technology.
• Have you ever been responsible for managing steps in a process that involved multiple people and deadlines? Tell us about it.
• Tell us about a time you had to hold someone accountable or follow up repeatedly to ensure a task was completed.
• Are you familiar with the Better Homes and Gardens brand? Tell us what you think about it.
• Share something you've done recently that you're proud of.
• Please add any other information you would like.

Pay: $45, $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Work Location: In person