Receptionist/Office Administrator

1 week ago

Central Falls, Rhode Island, United States Aura of Rhode Island Full time $32,000 - $64,000 per year

Aura of Rhode Island, Inc. - Central Falls, RI 02863

Receptionist/Office Administrator

Aura of Rhode Island Inc. is looking for knowledgeable & friendly receptionist/office administrator who will greet patients/customers and handle important administrative tasks. The goal of this role is to ensure everyone who shops at, calls and visits Aura feels welcomed and they must maintain accurate customer records. The ideal candidate must be friendly and welcoming and is proficient with computer and administrative work. To be a successful and adept receptionist, one must be willing to keep themselves informed on products, specials and all other store related information.

Key Responsibilities:

  • Greet customers, answer phone calls, and manage front desk operations like package acceptance, mail collection and assisting visitors
  • Scan and check all customer's/patient's identification and enter new customer's/patient's information accurately
  • Handle day-to-day administrative tasks such as filing, data entry, and assisting with ordering office supplies
  • Provide information to customers regarding products, services, and dispensary policies
  • Facilitate communication between customers and management and ensure any complaints are passed on immediately
  • Cleanup and maintain accurate customer records and ensure the proper protocols are followed for handling patient documentation and information.
  • Follow all applicable laws and regulations regarding HIPPA, ID checks, age restrictions and any other relevant regulations.
  • Follow security procedures to ensure the safety of staff and customers
  • Provide administrative support to the store and oversee ad hoc administrative tasks as assigned.

Requirements & Qualifications:

  • Must be 21+
  • Bilingual preferred (Spanish)
  • A minimum of a high school diploma or equivalent
  • Preferably 1 year of administrative experience
  • Ability to use Microsoft Office including Word, Excel, and Outlook
  • Strong communication and interpersonal skills
  • Effective organizational skills and time management

Benefits:

  • Competitive Pay
  • PTO
  • Employee Discounts

Aura of Rhode Island is an Equal Opportunity Employer and does not discriminate in its hiring practices regardless of race, gender, gender identity, sexual orientation, age, disability, veteran status, or any other attribute protected by law

The existence of this job description does not restrict management's right to adjust and/or reassign duties & responsibilities as they see fit.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

  • How many years of office administration experience do you have?
  • Are you able to work evenings and weekends?

Language:

  • Spanish (Preferred)

Ability to Commute:

  • Central Falls, RI Required)

Work Location: In person

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