Hospital Operations Manager

6 days ago


Houston, Texas, United States NVA Full time $60,000 - $65,000 per year

Due to our continued growth, National Veterinary Associates is seeking to hire Veterinary Hospital Managers to lead practices across the Houston Area

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? National Veterinary Associates is actively seeking a results-driven Manager to lead our expanding team If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you

The Opportunity:

As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you

Responsibilities:

  • Complete ownership of P&L, accountable for the hospital's performance
  • Collaborate with regional leadership to identify trends and forecast the hospital's needs
  • Manage accounts receivable
  • Oversee hospital inventory and control facility and administrative costs
  • Manage payroll for hospital staff
  • Develop the hospital schedule and manage labor costs
  • Champion change and identify, document, share, and promote best practices
  • Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
  • Implement new technologies and initiatives to improve operational efficiency
  • Establish and drive the culture of the hospital
  • Track and maintain current licensures for all DVMs
  • Provide feedback and handle challenging conversations
  • Demonstrate and reinforce the highest level of client service

Qualifications:

  • A bachelor's degree in business or a related field is preferred
  • 3-5 years of experience in a managerial role, including customer service experience
  • Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits:

  • Annual Bonus Opportunity
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401k with Match
  • Competitive PTO Plan
  • Employee discount on pet services

The compensation range for this role is $60,000 - $65,000 base salary with potential for an annual performance bonus.



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