Residential Program Manager

6 days ago

Charlotte, North Carolina, United States InReach Full time $52,000 per year

Residential Program Manager - Qualified Professional Full-Time

We Offer:

  • Medical, Dental, Vision, 401(K) match, PTO, Life Insurance, Short/Long Disability, Teledoc
  • Eligible for Public Student Loan Forgiveness (PSLF)
  • Partnership Discounts with Local Businesses


We Need: This is a full-time salaried position for a Qualified Professional responsible for developing and coordinating Plans of Care for individuals with Intellectual/Developmental Disabilities living in the residential home program. Must have a working knowledge of the principles of behavior management and behavioral techniques. Must also be willing to work cooperatively with community partners as well as staff from other InReach departments, respond to all needs and requests positively and professionally, and be available to provide/share on-call service for emergencies.

Job Type: Full-Time

Rate: Salary; $52,000/year

Schedule: Mon - Fri between 8:30 am - 4:30 pm, hours may vary depending on staffing needs. Overnight and weekend hours may be necessary.

What You'll Do:

  • Supervising all residential home staff in the implementation of support to individuals served.
  • Monitoring, managing, and facilitating operations on a day-to-day basis.
  • Responsible for completing all documentation on time.
  • Implementation and review of customers' Plan of Care.
  • Submit authorizations to LME and make corrections to POC as needed.
  • Plan and oversee work schedule and approve payroll hours.
  • Provide one-on-one supervision as needed.
  • Fill in for residential home vacancies if needed.
  • Share on-call service for emergencies.
  • Travel to the residential home in Charlotte regularly.

What You'll Bring:

  • Possess Qualified Professional status (see below)
  • Two years of supervisor experience
  • Knowledge of Behavior Management
  • Excellent communication skills both verbal and written.
  • Positive and cooperative working demeanor
  • I/DD experience
  • Valid driver's license and dependable transportation
  • Willingness to travel around Charlotte.

About InReach: InReach is a recognized leader in providing services to people with Intellectual and/or Developmental Disabilities (I/DD) and is recognized by the Council on Quality and Leadership. InReach provides a wide variety of services to adults with I/DD. We have been serving the Charlotte community since 1974. We hire people willing to make a difference in the lives of people with disabilities by providing companionship, care, and support. We have four administrative offices located in Charlotte, Concord, and Monroe. There is a complete list of our open positions on

Requirements: All Program Managers must have Qualified Professional status; (4-year college degree in human service field plus two-year's supervised habilitative experience working with special needs population, residential experience preferred OR 4-year college degree in non-human service field plus four-year's supervised habilitative experience). Must have 2 years of supervisory experience. Possess a valid driver's license, have use of a vehicle 24 hours a day, and maintain a safe driving record. Must be able to travel to any group home at any time of the day or night. Must be available to share on-call responsibilities.

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