Parts Operations Manager

1 week ago

Elmhurst, Illinois, United States TRANSCHICAGO TRUCK GROUP Full time

At TransChicago Truck group, we keep the trucks and people that power our economy rolling. We're a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We're a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you're the kind of person who likes to learn by doing and see the impact of your work every day, you've found the right spot.

The 2nd Shift Parts Operations Manager oversees all evening operations for the parts counter, phone room, drivers, and warehouse teams. This role ensures warehouse accuracy, timely pulling and stocking of parts, and proper setup of driver routes in accordance with Elite Extra procedures. The manager will also handle any customer issues that arise during the shift and ensure staffing levels are appropriate to meet customer demand.

Responsibilities:

  • Oversee parts counter, phone room, warehouse and delivery employees, ensuring all tasks are assigned and completed in a timely and accurate manner for 2nd and 3rd shift
  • Provide support in addressing and resolving any customer or delivery concerns that arise during the shift
  • Research daily inventory adjustments in partnership with Parts Manager and Warehouse & Delivery Manager
  • Oversee processing of returns, PARs, Excess, and vendor returns to ensure company policies are followed
  • Ensure display areas are fully stocked, accurately priced, and updated with sale or seasonal items
  • Review aged parts and coordinate special returns for aged items to be sent back to vendor
  • Support Mobile Maintenance operations, including inventory scheduling for trucks, running inventory reports, and working with back counter reps to correct vehicle stocking levels
  • Any additional tasks as assigned

Qualifications:

  • High school diploma, GED, or equivalent.
  • At least 5 years of transportation or logistics experience.
  • Valid drivers license.
  • Detail-oriented.
  • Strong written and verbal communication skills.

Compensation & Benefits:

  • Compensation: $65,000-70,000. Salary will be determined based on experience, competencies, certifications and education.
  • Benefits:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Sick Time
  • Paid Holidays
  • Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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