Warehouse & Delivery Manager

At TransChicago Truck group, we keep the trucks and people that power our economy rolling. We're a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We're a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you're the kind of person who likes to learn by doing and see the impact of your work every day, you've found the right spot.

We're seeking a Warehouse & Delivery Manager who will be responsible for overseeing all aspects of warehouse operations and the daily shipping and distribution of all customer orders. This role will manage both the Parts Delivery Driver and Warehouse teams to drive financial and operational success and identify opportunities to improve warehouse and delivery processes.

Key Responsibilities:

Warehouse & Delivery Operations Management:

• Actively manage daily warehouse and delivery performance, including receiving, material handling, assignment, and routing.
• Achieve financial objectives through budget management, variance analysis, and initiating appropriate corrective actions.
• Promptly address and resolve delivery issues such as missed, late, or incomplete deliveries.
• Ensure all parts deliveries are properly processed for payment.
• Reconcile delivery or payment discrepancies directly to prevent escalation.
• Update customer account details and delivery routes as needed to correct errors or improve efficiency.
• Oversee inventory levels by conducting physical counts and reconciling with data storage system.

Team Management:

• Oversee employee and driver safety and performance; ensure all driver credentials are current and vehicles are clean, registered, and compliant.
• Train employees on company and regulatory policies and procedures, including properly operating a forklift.
• Ensure employees complete all required training (e.g., ARC) and schedule time for any outstanding modules.
• Provide timely feedback to drivers and warehouse employees—both corrective (e.g., unsafe driving or working behavior, citations) and positive (e.g., customer praise, excellent performance).

Equipment Maintenance Oversight:

• Monitor and follow up on daily pre- and post-trip vehicle inspections and ensure preventive maintenance (PMs) is completed on schedule using the Elite system.
• Track downed vehicles, coordinate repairs, and minimize rental expenses without impacting service levels.
• Conduct regular audits to confirm that vehicle inspections are performed accurately and consistently.
• Maintain physical condition of warehouse by planning and implementing new design layouts, inspecting equipment, and issuing work orders for repair and requisitions for replacement.

Team Collaboration & Warehouse Coordination:

• Collaborate with warehouse staff to resolve delivery issues quickly.
• Ensure all overtime is approved and communicated clearly.

Qualifications:

• High school diploma or GED (required).
• At least 5 years of experience in warehousing and/or logistics.
• Valid driver's license.
• Excellent written and verbal communication skills with a strong attention to detail.

Compensation & Benefits:

• Compensation: $80,000-$85,000. Salary will be determined based on experience, competencies, certifications and education.
• Benefits:
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Holidays
• Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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