Restaurant Staff

2 weeks ago

Los Angeles, California, United States Norms Restaurant Full time $2,177 - $40,000 per year

Job Description

Title: SERVER

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of

our guests. Each server's primary objective is to show our guests such a marvelous time,

they will want to return again and again.

Duties & Responsibilities:

ƒ Welcome and greet guests. Make all our guests feel comfortable and let them

know you're there to personally take care of them.

ƒ Inform guests of specials and menu changes.

ƒ Make recommendations you genuinely feel your guests will enjoy.

ƒ Answer questions about our food, beverages and other restaurant functions and

services.

ƒ Take food and beverage orders from guests, enter orders in our point-of-sale

system which relays orders to the kitchen.

ƒ Deliver food and beverages from kitchen to guests in a timely matter.

ƒ Perform side work at the start and end of each shift as required by service station

assignment.

ƒ Maintain clean service areas.

ƒ Monitor and observe guests dining experience. Ensure guests are satisfied with

the food and service. Respond promptly and courteously to any request.

ƒ Prepare final bill, present check to guest, accept payment, process credit card

charges or make change (if applicable).

ƒ Be ready and willing to assist fellow servers as situations arise.

ƒ Be ready and willing to assist busperson with clearing and resetting tables.

ƒ Thank guests for their visit and invite them to return.

ƒ Be available to fill in as needed to ensure the smooth and efficient operation of

the restaurant as directed by the restaurant manager or immediate supervisor.

Title: HOST/CASHIER

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of

our guests to a table that best serves their wishes.

Duties & Responsibilities:

ƒ Warmly and graciously greet all guests upon arrival.

ƒ When possible, open the front door for guests entering or leaving the restaurant.

ƒ When immediate seating is limited, record guest names and number of people in

party.

ƒ Call out name and number of party when tables become available.

ƒ Provide guests with estimated waiting time.

ƒ Accommodate special seating requests for guests whenever possible.

ƒ Seat guests based on guest preferences and balancing of customer flow in service

stations.

ƒ Tender checks and handling all POS transactions at the cashier station.

ƒ Answer phones within 3 rings.

ƒ Upon seating, offer guests a menu and inform them of their server's name. Inspect

table for proper presentation and completeness.

ƒ Relay messages to servers and buspersons as needed.

ƒ Thank guests as they leave and invite them to return.

Job Types: Full-time, Part-time

Pay: From $17.87 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift availability:

  • Overnight Shift (Required)

Ability to Commute:

  • West Hollywood, CA Required)

Work Location: In person

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