Operating Partner

Full-time

Description

Operating Partner

Overseeing it all.

As Operating Partner, you'll put your professional and personal skills to work as you manage an entire restaurant. You'll be responsible for bringing the most out of the Managers, Team Leaders and Team Members who work for you as they deliver excellence again and again to our customers.

KMO Burger - Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law.

Responsibilities

• Think Big Picture and Be Strategic About Problem-Solving for a Multimillion-Dollar Restaurant
• Be Passionate About Hiring and Developing Great Employees Who Fit the Whataburger Culture
• Lead by Example with Integrity to Create a Safe and Inclusive Workplace Culture
• Have an Ownership Mentality That Stretches Beyond the Walls of the Restaurant into the Community
• Create a Positive and Exciting Atmosphere for Guests and Family Members (what we call employees)
• Lead and Inspire Team and Manage all Aspects of the Business
• Maintain Restaurant Cleanliness and Image That Lives Up to Our Brand Standards

Rewards

• Opportunity to earn a Six Figure Income
• Weekly Pay
• Bonus (incentive) Program with Upside Potential and Monthly Payouts
• Pay for Performance Program – eligibility to receive a review and pay increase every other quarter
• Schedule Flexibility
• Leadership Development and Career Growth Opportunities
• Healthcare and Life Insurance Benefits
• 401k eligible after 6 months
• Time Off Benefits
• Discounted Meals
• Service Awards
• Scholarship Program
• Whataburger Family Foundation (Hardship Grant Assistance)

*We are KMO Burger, LLC a Whataburger Franchisee, independently owned and operated business. All terms and conditions of employment, such as salaries, bonuses, and benefits are determined by each Franchisee for their respective employees at their sole discretion.

Requirements

Experience & Qualifications

• 3+ years of experience as a General Manager or Operating Partner in a Quick-Service Restaurant (QSR) environment.
• Proven ability to manage P&L, control costs, and drive profitability.
• Strong leadership skills with experience in team development, coaching, and performance management.
• Hands-on operational experience, including front- and back-of-house management.
• Knowledge of health, safety, and labor regulations in the restaurant industry.

Financial Responsibilities

• Full P&L ownership: Drive revenue growth, manage labor and food costs, and optimize operational expenses.
• Oversee inventory control, ordering, and waste management to maintain efficiency and profitability.
• Set and execute sales goals and business strategies to maximize restaurant performance.
• Ensure accurate budgeting, forecasting, and financial reporting.

Operational Responsibilities

• Lead daily restaurant operations to ensure efficiency, quality, and adherence to Whataburger brand standards.
• Implement and enforce standard operating procedures (SOPs) for food safety, guest service, and cleanliness.
• Monitor key performance indicators (KPIs) such as speed of service, order accuracy, and customer satisfaction.
• Ensure compliance with all health, safety, and labor regulations.

People & Leadership Responsibilities

• Recruit, train, and develop a high-performing team, including assistant managers and team members.
• Foster a positive, team-oriented culture that prioritizes guest service and employee satisfaction.
• Coach and mentor employees for career growth opportunities within KMO Burger.
• Lead by example in customer service, work ethic, and operational execution.

Guest Experience & Community Engagement

• Create a welcoming and hospitality-focused environment that exceeds guest expectations.
• Handle guest feedback and resolve issues to ensure customer satisfaction.
• Represent Whataburger in community events and local outreach initiatives.

Why Join KMO Burger?

• Competitive salary + performance-based bonus structure.
• Leadership opportunity with a growing franchise backed by Patrick Mahomes.
• Career advancement within KMO Burger as the brand expands.
• Supportive team culture that values people-first leadership and operational excellence.

Ready to lead your own Whataburger restaurant and make an impact? Apply today

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