Leave of Absence Administrator

Compensation Range

$30.00 to $35.00 / Hour

Overview

Eligible for a hybrid work schedule split between home & office, with a minimum of 3 days in the office each week.

You may know us as a company with great food. You may also know us from 'Fortune's 100 Best Companies to Work For' list. The Temporary Leave of Absence Administrator will be responsible for processing leave of absence for the company, which includes federal and state leave of absences.

You'll thrive in this position if you are:

• Exhaustively meticulous: you have an unrelenting attention to detail, documenting everything and leaving nothing to chance while understanding what deserves your immediate attention and what can wait until tomorrow or next week.
• Highly organized: in a dynamic work environment with many moving parts, you're at ease prioritizing your responsibilities and maintaining deadlines.
• Adaptable: you're at ease in a fast-paced environment, and you're able to change direction rapidly when priorities, deadlines, or personalities shift.
• A team player: while you're a capable self-starter, you thrive being part of a team; you enjoy collaborating and brainstorming with others, especially on new projects.

Responsibilities

• Process new leave of absence requests in our LOA Administration system
• Determine leave eligibility based on documentation received and demographic information in the LOA administration system
• Follow up on missing information
• Send out required notifications to the employee and management team
• Answer employee and restaurant manager questions regarding leave of absences
• Respond to State Disability and STD/LTD claim inquiries and requests for information
• Update LOA status in UKG

Qualifications

• High School Diploma
• Knowledge of federal and state leave laws, including FMLA, CFRA, PDLL, ADA, etc. (including eligibility and entitlements)
• Strong written and verbal communication skills
• Strong organizational skills
• Strong attention to detail
• Ability to show compassion and provide excellent customer service
• Good knowledge of Microsoft Office (Word, Excel, and Outlook)

What we prefer:

• Prior experience working with an LOA Administration system (AbsenceSoft preferred)
• Prior HRIS experience (UKG Preferred)
• Prior experience working with Accommodations under ADA and the interactive process

Benefits

• Sick Time (In locations where required)
• Medical Plan Available (Must meet service and hours requirement)
• 25%-35% discount when dining as a guest

About the Company

Named to FORTUNE Magazine's "100 Best Companies to Work For" list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory, North Italia, Flower Child and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds, and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.

The Cheesecake Factory Incorporated is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities.

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