Benefits Manager

WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW:

We are seeking a Benefits Manager to own and grow our U.S. and Canadian benefits programs. In this role, you'll balance people and process—serving as a trusted advisor to employees while leading plan administration, compliance, audits, vendor management, leave programs, and strategic initiatives. Success in this role requires deep expertise to manage complex programs, the communication skills to guide employees with clarity and care, and the analytical mindset to ensure accuracy and compliance.

RESPONSIBILITIES:

• Plan Administration: Manage the day-to-day administration of all North America employee benefits programs, including medical, dental, vision, life, disability, FSA, HSA, 401(k), RRSP, TFSA, wellness, and other offerings.
• Vendor Management: Build and maintain relationships with our brokers and carriers. Negotiate renewals and contracts to ensure competitive, cost-effective, and high-quality benefit programs.
• Employee Communication: Develop and deliver clear, engaging communications—including open enrollment materials, new hire orientation resources, benefit promotions, and intranet content—to help employees understand and maximize their benefits.
• Compliance & Reporting: Ensure programs are compliant with applicable U.S. and Canadian laws and regulations (ACA, ADA, ERISA, HIPAA, COBRA, provincial requirements, etc.). Conduct plan audits, nondiscrimination and compliance testing (including 401(k) and Section 125 plans), and prepare data for actuarial evaluations and regulatory reporting.
• Benefits Strategy: Partner with leadership on program design and long-term strategy. Analyze utilization, costs, and market trends to recommend enhancements.
• Data & Analysis: Review and analyze benefits data, utilization, and costs to ensure accuracy, identify trends, and provide actionable insights.
• Cross-Functional Partnership: Work closely with Payroll, Finance, Legal, and other teams to ensure seamless benefits operations and compliance.
• Project Management: Lead key benefits projects such as open enrollment, health fairs, implementing new programs, enhancing systems, and supporting broader Total Rewards initiatives as needed.
• Process Improvement: Identify and implement opportunities to streamline and scale benefits administration as the company grows.
• Absence Management: Oversee third-party leave administration, ensuring accurate tracking, compliance, and a positive employee experience.
• Employee Support: Serve as the primary point of contact for escalated employee benefit issues, acting as a trusted advisor and resolving matters effectively.

KEY COMPETENCIES:

• Proven ability to partner with and influence executive leadership to align benefits with business strategy.
• Excellent judgment, discretion, and decision-making under pressure.
• High integrity and ability to manage sensitive and confidential information.
• Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements.
• Strong relationship-building skills and service orientation.
• Outstanding written and verbal communication skills, with the ability to explain complex topics clearly.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with experience interpreting trends and financial impacts.

QUALIFICATIONS:

• Bachelor's degree in HR, Business, or related field.
• 7+ years of benefits experience, with deep knowledge of U.S. programs and familiarity with Canadian programs strongly preferred.
• Strong understanding of federal and state regulations, including ACA, ERISA, HIPAA, COBRA, FMLA, ADA, Section 125, and Medicare.
• Proven experience overseeing leave of absence administration.
• Proficiency in Microsoft Excel (advanced preferred), Word, and PowerPoint.
• Experience with Workday is preferred.
• Total Rewards experience a plus.

Experience with international benefits a plus, but not required.

The base salary range for this position is $120,000-$140,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

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