medical office coordinator pt

2 days ago

North Richland Hills, Texas, United States GI Alliance Full time

Office Manager
Responsibilities/Duties/Functions/Tasks

  • Manage daily operations, efficiency, and productivity of the office.
  • Providing daily oversight and guidance to employees.
  • Notify/ meet with staff on office policy and procedure changes.
  • Assist patients with office, facility, and Anesthesia billing issues
  • Resolving patient issues in-person or over the phone.
  • When a patient leaves a bad review, investigate and respond.
  • Review résumés and interview applicants for staffing needs.
  • Retain employee files to document (i.e. personal data, reference checks, compensation, benefits, payroll information, attendance, performance reviews or evaluations, and termination date and reason).
  • Support staff when staffing shortage: answer phones, chart prep, scheduling, and rooming patients.
  • Ensure correct billing for outpatient and inpatient charges for providers. I do this every week.
  • Review MIPS measures
  • Check PMD 2-3 times a week and update charts as needed.
  • Maintain office inventory and order supplies when needed.
  • Complete visit with a purpose twice a year
  • Complete Outside Service Audit quarterly.
  • Approve payroll and time off requests.
  • Email invoices to GIA as they come in.
  • Weekly bank deposits.
  • Monitor Leading Reach 2-3 times a week.
  • Make sure all referrals/precerts are obtained and current. (Daily)
  • Make sure all recalls and orders are up to date at least weekly.
  • Enter all receipts into Wells Fargo ensuring all are entered before months end.
  • Monthly Capsule Count emailed to appropriate people.
  • Office closure and physician out of office updated at the end of each month.
  • Run missing charges report at least once a month.
  • Review the fax inbox at least once a week.
  • Review staff tasks list at least once a week.
  • Enter Solar Winds tickets for all gGastro issues, IT, and HR needs.
  • Renew hospital access for staff every 2 years
  • Logging into Klara everyday and responding to patients' messages. Also have to check the patient portal in gGastro daily.
  • Take calls from staff when they are not going to be in the office (sick, late due to traffic ect..)
  • Obtain estimates on anything needed for the office before purchasing or okaying the job.
  • Any other duties as assigned.

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