Patient Care Coordinator

4 days ago

North Richland Hills, Texas, United States R3 Wound Care and Hyperbarics Full time

Patient Care Coordinator

R3 Wound Care & Hyperbarics is seeking a dependable, patient-focused Patient Care Coordinator to support the daily operations of our busy medical office. This role is ideal for someone who takes pride in delivering excellent patient experience, communicates professionally, and thrives in a fast-paced environment.

As the first point of contact, you'll handle patient scheduling, patient intake, check-in/check-out, and daily administrative support. You'll also manage insurance verification, prior authorizations, and referral coordination, ensuring each patient's visit runs smoothly from start to finish. Accuracy matters here—clean medical documentation, strong attention to detail, and comfort navigating EHR/EMR systems are essential.

Success in this role comes from balancing compassion with efficiency. Patients will look to you for clear communication and reassurance, while your coworkers will rely on your organization, teamwork, and steady professionalism. All work must comply with HIPAA and our commitment to patient-centered care.

Key Responsibilities

  • Greet and assist patients with professionalism and warmth

  • Coordinate patient scheduling and appointment follow-ups

  • Manage patient intake, registration, and insurance information

  • Complete insurance verification and obtain prior authorizations

  • Support referral coordination with providers and patients

  • Handle check-in/check-out and daily front desk operations

  • Maintain accurate documentation and EHR/EMR records

  • Provide administrative support to providers and clinical staff

What You Bring

  • Experience in a medical office or patient care setting

  • Strong communication skills with a compassionate approach

  • Proficiency in EHR/EMR systems and Microsoft Office

  • Ability to multitask, stay organized, and manage time well

  • Comfort working in a fast-paced, team-oriented environment

If you take pride in helping patients feel supported and want to be part of a team that values professionalism, empathy, and excellence, we'd like to meet you.

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