Internal Communications Manager, Change Management

1 week ago


New York, New York, United States Meta Full time $120,000 - $180,000 per year

We're looking for an experienced Internal Communications Manager to join the Global Agency Team (GAT), which supports Internal Communications in three areas: Change management and special projects, internal strategic response, and internal communications excellence.This role will primarily lead and/or support change management and strategic communications for special projects, developing and activating strategies that help employees navigate change while engaging key stakeholders throughout. They will work with colleagues to craft change communications strategies and plans, and be a partner to cross-functional teams through various projects, which could include reorganizations across the company, major announcements, companywide events, organization change programs, or regional initiatives. This individual will have interest in developing change communications that shape employee experience, with a capacity for building strategies that address complex problems. They will collaborate with cross-functional teams and manage multiple complex projects concurrently, while adapting to shifting deadlines.

Internal Communications Manager, Change Management Responsibilities:

  • Design and execute internal change communications strategies that support complex projects including companywide events, major announcements, reorganizations, organization change programs, and regional initiatives
  • Develop understanding of target audience groups, and develop tactics that align with project strategies, to reach audiences with the right information through the right channels
  • Collaborate with or lead cross-functional teams, which could include representatives from various Organizations, Legal, HR, Finance, and broader Communications and Public Affairs to ensure alignment on project and messaging needs
  • Develop and maintain relationships with key stakeholders both within Communications and throughout the Company
  • Develop proficiency with internal communications platforms and channels to effectively advise stakeholders and cross-functional teams
  • Understand and apply our data measurement and analysis strategies to assess impact of project work and guide communications best practices

Minimum Qualifications:

  • 8+ years of experience in internal communications, corporate communications, or change management
  • Bachelor's degree in Communications, Public Relations, or a related field
  • Experience developing and drafting communications, turning complex information into relevant, timely and valuable content for broad audiences
  • Proven analytical and problem-solving skills, with the capacity to analyze and utilize data to improve internal communications
  • Demonstrated organizational skills and capacity to manage multiple complex projects and work streams end to end
  • Demonstrated experience of adapting to changing priorities and deadlines, prioritizing work, and planning time effectively
  • Experience working with cross-functional teams to deliver high-quality and impactful work
  • Experience working on time-bound initiatives

Preferred Qualifications:

  • Experience advising and influencing leadership-level stakeholders
  • Experience developing and executing effective change communications strategies
  • High attention to detail, aptitude for prioritization, confidence in taking risks and thinking outside the box
  • Experience managing internal communications for a globally distributed and hybrid workforce (remote and in-person)
  • Experience in the technology industry whether directly or via advisory work

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-

$145,000/year to $204,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.



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