Service Account Manager

1 week ago

Fort Lauderdale, Florida, United States Lennox International Full time $60,000 - $120,000 per year

Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.

We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).

Benefits:

For information regarding our impressive benefits package, please visit our web site at LII Benefits. We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more Note: benefits may vary depending on the position and are subject to change.

Duties include, but are not limited to:

    • Develops and maintains favorable relationships with new and existing clients in order to increase revenue
  • Under minimal supervision, handles incoming customer requests and fulfills customer needs to ensure customer satisfaction.
  • Monitors open orders to ensure completeness in a prompt manner.
  • Ensures proper pricing and provides proposal on new services.
  • Reviews and troubleshoots customer problems and initiates standard action with field service as guided by customer contract.
  • Uses computerized system for tracking, information gathering, and reporting.
  • Provides support to lower level staff on non-standard case issues
  • Refers highly unusual situations to higher authority for review and reconciliation.
  • May assess needs and suggest/promote alternative products or services.
  • Customer support is the primary function, but may include minimal selling or promotion of products or services.
  • Responsible for creating and managing daily customer quotations.
  • Manages quote follow-up process including weekly open quote reports, updating CRM to reflect quote status.
  • Assists in credit and collection activities.
  • Provides reports proactively to show data necessary for account growth opportunities
  • Some travel required

Requires an Associates Dregree or equivalent and a minimum 2 years related experience. Bachelor's degree strongly preferred.

Must also have the following demonstrated knowledge, skills, and abilities:

  • Excellent written and verbal communication skills, including effective listening skills.
  • Understanding of technical terminology.
  • Strong knowledge of Microsoft Office products- Excel, Word, etc.
  • Must be able to work in a fast-paced goal-oriented environment.
  • Able to handle multiple tasks, stay organized, and focused on details.
  • Able to make recommendations and take proactive approach.
  • Requires general knowledge of the organization, and thorough knowledge of company products and services.
  • Requires ability to navigate a computerized data entry system or other relevant applications.
  • Ability to build and foster relationships

  • Manager, Service Accounts

    6 days ago

    Fort Lauderdale, Florida, United States Lennox Full time $90,000 - $100,000 per year

    *Who We AreLennox National Account Services (NAS),*wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.We have 100+ offices throughout...

  • Property Manager

    1 day ago

    Fort Lauderdale, Florida, United States Hospital Contract Manager Full time

    Job Title: Property Manager (CAM Certified)Reports To: Owner / Executive ManagementLocation: On-site to start / HybridPosition SummaryThe Property Manager (CAM) is responsible for overseeing daily operations across multiple residential and/or commercial properties. This position ensures that each property remains compliant, financially sound,...

  • Account Manager

    4 days ago

    Fort Lauderdale, Florida, United States MSI Company Full time

    About Us:We are a dynamic coaching and development firm dedicated to empowering professionals and organizations to reach their full potential. Our services include executive coaching, leadership development, team facilitation, and strategic consulting. We pride ourselves on delivering high-impact, personalized solutions that drive growth and...

  • Manager/Controller - Outsourced Accounting Services (Nonprofit)

    1 week ago

    Fort Lauderdale, Florida, United States EisnerAmper Full time $99,937 - $150,000 per year

    Job DescriptionAt EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom – we give you the tools you...

  • Staff Accountant

    1 week ago

    Fort Lauderdale, Florida, United States Vertex Service Partners LLC Full time $60,000 - $75,000

    Who We AreVertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on residential roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex...

  • Staff Accountant

    1 week ago

    Fort Lauderdale, Florida, United States Vertex Service Partners LLC Full time $60,000 - $90,000 per year

    Who We AreVertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on residential roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex...

  • Strategic Account Manager

    6 days ago

    Fort Lauderdale, Florida, United States Encompass Onsite Full time $80,000 - $150,000 per year

    Strategic Account ManagerJob Summary:The Strategic Account Manager (SAM) is responsible for building and maintaining long-term, value-driven relationships with key clients. This role focuses on understanding client needs, driving revenue growth, and ensuring customer satisfaction by aligning company solutions with their strategic goals. The SAM serves as the...

  • Account Manager

    1 day ago

    Fort Lauderdale, Florida, United States White Cap Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Accounts Payable Manager

    4 days ago

    Fort Lauderdale, Florida, United States AppleOne Employment Services Full time

    Accounts Payable Manager – Cypress CreekSalary: Commensurate with experienceIndustry: Professional Services (Legal experience not required)We're seeking an experiencedAccounts Payable Managerto join our Cypress Creek office. If you have a strong background inhigh-volume AP, experience leading teams, and thrive in aprofessional servicesenvironment, this...

  • Manager Accounting

    1 week ago

    Fort Lauderdale, Florida, United States Atlantis Bahamas Full time $80,000 - $120,000 per year

    We are seeking a Manager, Accounting & Reporting to be a part of our Oracle financial system conversion project. This position will participate in the evaluation, testing and implementation as we are in the process of converting our JD Edwards financial systems to the new Oracle cloud software. The ideal candidate would have experience working on a system...