Revenue Cycle Manager

Revenue Cycle Manager

Lead the Team. Drive Revenue. Transform Performance.

Position Impact

The Revenue Cycle Manager drives measurable revenue performance improvements across 24 locations by building high-performing AR collections and billing/coding teams. Your success is measured by collection rate improvements, denial reductions, and team productivity gains achieved through strategic people leadership and data-driven decision making. This role transforms competent teams into exceptional performers who consistently exceed revenue targets.

Core Responsibilities

Build High-Performing Teams Through Strategic Leadership

• Develop team members to consistently meet and exceed productivity targets
• Establish clear accountability systems and performance expectations
• Create culture where teams proactively identify and solve revenue obstacles
• Remove barriers enabling teams to work at full capacity

Leverage Data and Analytics for Continuous Improvement

• Reduce denial rates through systematic trend analysis and pattern identification
• Identify and resolve root causes affecting collection performance
• Build or enhance automated dashboards improving reporting efficiency and accuracy
• Deliver actionable insights that support strategic decisions
• Use trend analysis to predict and prevent collection issues
• Track and report performance metrics with accuracy and clarity

Drive Consistent Collection Performance

• Achieve monthly collection targets for health insurance, work comp, and Med Pay
• Improve days in AR through data-driven prioritization strategies
• Maintain quality controls ensuring payment posting accuracy
• Identify and address denial patterns systematically
• Support successful implementation of NextGen work queues
• Optimize collection processes for efficiency and effectiveness

Ensure Billing & Coding Quality and Timeliness

• Maintain coding accuracy through quality monitoring and feedback
• Monitor charge lag and ensure timely claim submission
• Partner with providers to improve documentation supporting clean claims
• Drive first-pass claim acceptance through quality focus
• Coach team on outcome-focused approaches versus task completion
• Ensure compliance with coding standards and payer requirements

Optimize Systems and Streamline Workflows

• Complete transition from manual processes to NextGen work queues
• Identify and eliminate inefficiencies in current workflows
• Implement process improvements that enhance team productivity
• Work with Director of Revenue and NextGen optimization team on system enhancements
• Reduce time spent on manual tasks through automation

Performance Expectations

First 90 Days Success:

• Build strong relationships with team and establish leadership presence
• Implement or enhance automated reporting dashboard
• Assess current state and identify priority improvement opportunities
• Restore consistent team productivity and engagement

Ongoing Success Measures:

• Achieve monthly and quarterly collection targets
• Improve denial rates and days in AR metrics
• Maintain high coding accuracy and timely charge entry
• Increase team productivity and efficiency
• Successfully implement NextGen work queue optimization
• Maintain strong team retention and engagement
• Deliver clear, actionable performance reports to leadership
• Partner effectively with Director of Revenue on strategic initiatives

Qualifications

Required

• 3+ years in healthcare revenue cycle or AR management
• 2+ years leading teams with demonstrated ability to develop and motivate staff
• Experience using data and analytics to identify improvements and drive decisions
• Strong people leadership skills with focus on coaching and team development
• Understanding of medical billing, coding, and AR collections processes
• Ability to build relationships and work effectively with capable, experienced teams
• Proficiency with data analysis, reporting tools, and Excel
• Experience with practice management systems (NextGen strongly preferred)
• Track record managing both in-office and remote teams

Preferred

• Private practice healthcare experience
• Experience managing combined AR and billing/coding teams
• Knowledge of personal injury, work comp, health insurance, and Med Pay collections
• Experience implementing system optimizations or process improvements
• Background building automated reporting and dashboards
• Success leading teams through transitions or changes

The Ideal Candidate

• Strong people leader who builds trust and motivates capable teams
• Uses data to identify opportunities and guide decisions without overcomplicating
• Brings consistency and stability while driving continuous improvement
• Doesn't need to be the technical expert - leverages strong assistant managers effectively
• Comfortable stepping into a leadership role with a competent team needing direction
• Focuses teams on meaningful outcomes, not just task completion
• Communicates clearly with team members and leadership
• Thrives working with a supportive, experienced Director of Revenue

Compensation & Benefits

• Salary: $60,000 - $85,000 annually
• Performance-based bonus tied to collection targets and team performance
• Comprehensive benefits: medical, dental, vision, 401(k) with employer match
• Strong leadership support from an experienced Director of Revenue
• Advancement pathway to senior revenue cycle leadership
• Professional development and training opportunities

About AICA Orthopedics

AICA Orthopedics is Atlanta's premier integrated healthcare provider with 24 locations, specializing in orthopedic, neuro-spine, and pain management services. For 25 years, we've delivered exceptional multidisciplinary care through our team of 400+ professionals.

Ready to lead capable teams through a leadership transition with strong executive support? Apply now

Requirements:

Required

• 3+ years in healthcare revenue cycle or AR management
• 2+ years leading teams with demonstrated ability to develop and motivate staff
• Experience using data and analytics to identify improvements and drive decisions
• Strong people leadership skills with focus on coaching and team development
• Understanding of medical billing, coding, and AR collections processes
• Ability to build relationships and work effectively with capable, experienced teams
• Proficiency with data analysis, reporting tools, and Excel
• Experience with practice management systems (NextGen strongly preferred)
• Track record managing both in-office and remote teams

Preferred

• Private practice healthcare experience
• Experience managing combined AR and billing/coding teams
• Knowledge of personal injury, work comp, health insurance, and Med Pay collections
• Experience implementing system optimizations or process improvements
• Background building automated reporting and dashboards
• Success leading teams through transitions or changes