Fatherhood Family Development Coach

Overview:

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

The Fatherhood Family Development Coach (FFDC) empowers fathers and families to build stability, strengthen relationships, and achieve self-sufficiency through goal-driven coaching and connection to critical community resources. This role focuses on helping families effectively navigate key City Systems—including public assistance, child support, child welfare, education, and housing—while fostering personal growth and family well-being. The Coach will deliver individualized coaching, facilitate skills-based workshops, and collaborate with community partners to achieve measurable program outcomes. The position reports directly to the Program Director.

Responsibilities:

The Fatherhood Family Development Coach (FFDC) empowers fathers and families to build stability, strengthen relationships, and achieve self-sufficiency through goal-driven coaching and connection to critical community resources. This role focuses on helping families effectively navigate key City Systems—including public assistance, child support, child welfare, education, and housing—while fostering personal growth and family well-being. The Coach will deliver individualized coaching, facilitate skills-based workshops, and collaborate with community partners to achieve measurable program outcomes. The position reports directly to the Program Director.

Core Responsibilities:

• Conduct comprehensive assessments and co-create Family Action Plans with clear, measurable goals within 5 days of enrolling into the program. Ensure at 80% of participants achieve two or more short-term goals (e.g., securing employment, completing training, or improving housing stability) within 4 months.
• Facilitate 4 workshops on a monthly basis and conduct one-on-one weekly sessions to strengthen practical skills in parenting, financial literacy, employment readiness, and navigating city systems. Track short-term goals and discuss progress.
• Provide financial literacy training and connect families to employment, education, and workforce programs. Ensure and track that participants experience measurable income or employment improvement during program participation.
• Help families navigate public systems such as housing, child support, and education. Maintain a 95% ( or appropriate unit of measurement) completion rate for resource referrals and track at least three ( or the appropriate unit)successful connections per participant to community supports.
• Respond promptly to urgent participant needs and provide stabilization support. Document and resolve 100% of reported crises within five business days, ensuring no participant disengages from the program due to lack of support.
• Maintain accurate, up-to-date documentation in compliance with program standards. Meet or exceed all Key Performance Indicators (KPIs) including participant retention (85%), goal achievement (95%), and program satisfaction (95%).
• Participate in supervision, team meetings, and professional development to enhance coaching strategies, strengthen cultural competence, and drive continuous improvement in family outcomes.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications:

• Bachelor's degree in Social Work, Human Services, Counseling, Psychology, Family Studies, or a related field.
• Minimum 2+ years of experience in case management, family development, social services, or community outreach. Experience working with fathers, families, or similar populations strongly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Email.
• Excellent written and verbal communication. Demonstrated ability to speak effectively and professionally in public to a variety of audiences.
• Able to deliver effective instruction via workshops/trainings in a hybrid setting.
• Compassionate and patient, and sensitive to the needs of our target population.
• Knowledge of coordinating, organizing, facilitating and promoting events to engage participants; Familiar with political and cultural landscape of NYC.
• Must complete Building Connections to Mental Health Training and Family Development Training within one year of hire.

Education Required: Bachelor's Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution