HR and Operations Manager

WE ARE HIRING
HR and Operations ManagerPosition Details

• Reports to: Managing Director / Visionary
• Type: Full-time — W-2 (U.S.-based only)
• Location: Remote

Role Summary

The HR and Operations Manager leads RSI Security's internal ecosystem people, processes, and systemsensuring everything runs smoothly, compliantly, and in alignment with our EOS framework. This role manages the HR Generalist, Recruiter, and Operations Administrative Assistant, supporting a blended workforce of full-time employees, offshore contractors, and U.S.-based consultants under agreement.

You'll partner with leadership to connect HR operations with business efficiency, maintaining data accuracy, compliance, and operational rhythm across multiple platforms. The right person thrives on structure, clarity, and accountability while staying flexible in a fast-moving environment.

What You'll DoHR & People Operations (Strategic Oversight)

• Oversee HR processes at a systems level—compliance, documentation, and policy accuracy.
• Ensure smooth coordination across TriNet (U.S. employees), Rippling (offshore contractors), and HR Cloud (consultant offboarding).
• Lead departmental meetings, scorecards, and quarterly rock planning.
• Partner with the HR Generalist and Recruiter to ensure alignment between hiring, onboarding, and people programs.

Operations & Administration

• Manage the Operations Administrative Assistant and oversee all administrative workflows.
• Maintain and renew business licenses, state filings, and operational registrations.
• Ensure documentation and processes in Trainual, , and Google Workspace are current, standardized, and auditable.
• Support Finance with coordination of contractor compliance, documentation, and tax accuracy.
• Maintain data integrity and system access across operational tools including TriNet, Rippling, JazzHR, Trainual, , HR Cloud, and Checkr.

Compliance & Efficiency

• Track HR and operations compliance across all U.S. states of employment.
• Conduct quarterly internal audits of people systems and vendor records.
• Lead process improvement initiatives that strengthen operational consistency and cross-department communication.

What You'll Bring

• 5+ years of HR and operations experience, with at least 2 years managing people or systems.
• Proven experience with HR platforms such as TriNet, Rippling, JazzHR, Trainual, , and Google Workspace.
• Working knowledge of compliance, licensing, contractor administration, and payroll coordination.
• Excellent documentation, project management, and follow-through skills.
• Familiarity with the Entrepreneurial Operating System (EOS) or similar operational frameworks.
• Authorized to work in the U.S.

Mindset We Value

• You see systems as the scaffolding of great culture.
• You stay calm under pressure and communicate clearly.
• You hold yourself and others accountable with empathy and precision.
• You lead by example—proactive, grounded, and consistent.
• You embody RSI's core values: Serve Above All Else, Commit to What You Say, Discipline Creates Freedom, Do What's Right, Not What's Easy, and Stay Humble, Hungry, and Aware.

What We Offer

• Flexible vacation
• Paid parental leave
• 401(k) 
• Medical, dental, and vision insurance (varies by location)
• Professional development and certification reimbursement
• Remote-first culture with virtual team-building and growth opportunities

For more information on RSI Security, please visit or our LinkedIn page. On our career site, you will also find the steps guiding you through our hiring process.

Equal Employment Opportunity

RSI Security is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, protected veteran status, or any other protected characteristic. We also consider qualified applicants with arrest and conviction records, consistent with applicable laws.

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