Receptionist

Job Title: Receptionist

Location: Santa Fe Springs, CA

Base Pay: $ $20.00 per hour (based on experience)
Employment Type: Full-Time
Industry: Printing / Manufacturing

Other Compensations: Health Insurance, Dental, Vison, Paid Vacation, 5 Personal Days, 9 Paid Holidays, 401K plan, Flexible Spending Account, Life Insurance, Long Term Disability, Employee Assistance Program.

About Steven Label:

Steven Label manufactures labels, overlays, membrane switches, sensors, product instructions for use (IFUs) and folding cartons — largely for the medical device industry.  We provide our customers with some unique and valuable resources, including:  

• A proprietary on-line system that permits order placement, tracking and art submission.
• ISO 13485 procedures to ensure quality products are delivered on time. 
• 2 major manufacturing locations in California, 1 in Arizona and 1 in Mexico with broad capabilities including screen, flexographic, offset and digital printing.
• Support of Vendor Managed Inventory programs. 
• In-house engineering expertise in the manufacture of membrane switches and medical sensors. 
• Product Instructions for use on lightweight, pharmaceutical grade paper.
• A commitment to delivering world class service to customers. 
• In business since 1954, Steven Label has a seasoned, customer-focused staff at all levels ̶ customer service, sales, engineering, production and management.

Position Summary

We are seeking a professional and dynamic Receptionist to serve as the first point of contact for our company. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. We offer a competitive salary and benefits package. Our company is an equal opportunity employer and values diversity in our workforce.

Key Responsibilities

• Greet and direct customers, visitors, and vendors in a professional and courteous manner.
• Manage incoming calls, emails, and faxes, routing them to appropriate departments.
• Handle incoming and outgoing mail.

Administrative Support

• Perform heavy data entry tasks with high accuracy.
• Enter and route client orders in the business system.
• Assist Customer Service Representatives (CSRs) with data collection, input, order processing, and customer reports.
• Prepare product sample kits for sales staff and tradeshows.
• Document tradeshow leads in the company computer system.
• Coordinate meetings for sales and management teams, including conference room setup and catering arrangements.
• Prepare travel arrangements for staff members.
• Monitor and maintain office supplies inventory.
• Assist the President, VP of Sales, and Director of Operations with special projects as needed.

Required Skills

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and database management
• Strong attention to detail and organizational skills
• Professional demeanor and outgoing personality
• Ability to multitask and prioritize effectively
• Basic math skills

Personal Attributes

• Energetic and self-motivated
• Team player with a positive attitude
• Ability to work independently and take initiative

Additional Requirements

• Reliable transportation for occasional errands
• High school diploma or equivalent; Associate degree preferred
• 1-2 years of experience in a similar role preferred

Physical Requirements

• Ability to sit for extended periods
• Occasional lifting up to 20 lbs.
• Ability to operate standard office equipment

If you are a proactive, detail-oriented professional with a passion for delivering exceptional customer experiences, we'd love to hear from you.

Steven Label is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.