Front Desk Receptionist

4 days ago

Santa Clara, California, United States Alexander Lee Full time

Job Overview

We are a 2 doctor medical ophthalmology clinic ,located in San Jose, looking for a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

  • Greet and assist clients and visitors in a warm and professional manner.
  • Manage multi-line phone systems, directing calls to appropriate personnel while maintaining phone etiquette.
  • Perform data entry tasks, including maintaining accurate records and filing documents.
  • Support office management by organizing schedules, managing calendars, and coordinating appointments.
  • Handle clerical duties such as typing, proofreading documents, and ensuring proper filing systems are maintained.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Assist with administrative tasks including managing emails and using Google Workspace for document creation and sharing.
  • Maintain a clean and organized front desk area to create a welcoming environment for clients.

Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Excellent typing skills with attention to detail for accurate data entry and proofreading.
  • Previous experience in front desk or office roles preferred, including dental or medical receptionist experience.
  • Bilingual abilities are a plus to enhance communication with diverse clientele.
  • Strong customer service skills with a focus on providing positive experiences for clients.
  • Familiarity with office management practices and clerical duties is essential.
  • Time management skills to ensure efficient workflow throughout the day.
  • Personal assistant experience is beneficial for managing executive schedules effectively. Join our team as a Front Desk Receptionist where you can contribute your skills in a dynamic environment while delivering outstanding service to our clients

Job Types: Full-time, Part-time

Pay: $ $23.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Work Location: In person

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