Junior Systems Administrator

The Junior Systems Administrator is a position responsible for providing fundamental support, executing routine maintenance tasks, and assisting the senior IT staff with projects related to the company's entire IT infrastructure, including servers, systems, and network components. This role is focused on rapid skill development and learning the core operational standards under the direct supervision and mentorship of the Senior System Administrator.

Responsibilities:

• Routine Administration: Perform daily checks, monitoring, and preventative maintenance on virtual and physical servers, backup systems, and storage arrays.
• Disaster Recovery: Monitor and verify daily backup job success and assist in conducting regular recovery tests.
• Identity & Access Management: Manage the user lifecycle, including the creation, modification, and deletion of user accounts in Active Directory and cloud services (e.g., M365).
• Security Maintenance: Responsible for the deployment and verification of operating system patches, security updates, and endpoint protection software across the environment (servers, endpoints, network devices).
• Documentation: Assist the team in updating and maintaining the department's Standard Operating Procedures (SOPs), knowledge base articles, and system configuration records.
• Escalation: Serve as a Tier 1 escalation point for advanced technical issues involving server and network performance or core application stability.
• Network Monitoring: Proactively monitor the health and performance of the network, including switches, firewalls, and wireless access points (APs), alerting the Lead Admin to critical issues.
• Network Endpoint Configuration: Responsible for the basic setup, configuration, and troubleshooting of network devices (switches, routers, APs).
• IP Services: Manage and troubleshoot essential network services such as DHCP and DNS across the network infrastructure.
• Troubleshooting: Diagnose and resolve basic connectivity issues, VLAN assignment problems, and VPN access issues for remote users.
• Cabling: Maintain organization and proper labeling of network cabling and patching in the data center and communication closets.
• Project Support: Assist the Senior System Administrator with the hands-on deployment and configuration of new infrastructure components for approved system and network projects.
• Asset Management: Maintain an accurate inventory of IT hardware and software assets, tracking assignments, service tags, and warranty information.

Required Qualifications:

• Education: Associate's or Bachelor's degree in a technical field (e.g., IT, Computer Science) or relevant vocational training/certifications plus 1 year of equivalent work experience.
• Technical Foundations: Solid fundamental understanding of networking concepts (TCP/IP, subnetting, cabling) and server operating systems (Windows Server).
• Soft Skills: A strong desire to learn, excellent analytical and troubleshooting skills, and a professional demeanor for internal user interaction.

Preferred Qualifications:

• Familiarity with virtualization platforms (e.g., VMware, Hyper-V).
• Practical experience or coursework in configuring switches and routers.
• Relevant entry-level certifications (e.g., CompTIA Network+, CompTIA Server+).

Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

EOE - Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities

Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar.