Business Process Optimization Lead

16 hours ago

Santa Clara, California, United States Brooksource Full time

The Process Optimization Lead will lead a 6‑month initiative to assess, redesign, and document

end‑to‑end master data processes supporting Oracle ERP, MES, Maximo, and related systems for a

medical device manufacturing organization. This role is focused on building scalable processes,

governance, and SOPs—not on day‑to‑day data entry or tool configuration.

Responsibilities:

  • Lead discovery and current‑state assessment of master data workflows across Oracle, MES, Maximo, and document repositories
  • Conduct interviews of cross‑functional stakeholders (IT, Planning, Operations, Commercial) leveraging the systems
  • Map current processes and data flows using Microsoft Visio, identify pain points (e.g., synchronization failures, unit‑of‑measure issues, decentralized ownership), and perform gap analysis against best practices
  • Design future‑state master data processes and governance model, including ownership, approval flows, and system‑of‑record definitions, with an emphasis on simplifying and centralizing responsibilities
  • Develop clear SOPs, process documentation, and field‑level standards that can be handed off to a future Data Steward or operations team
  • Facilitate workshops and working sessions to align stakeholders on proposed changes and decisions, providing fact‑based recommendations
  • Partner closely with the hiring manager, IT, and Operational Planning teams to prioritize improvements, validate recommendations, and ensure access to required SMEs.
  • Prepare and present concise status updates and final recommendations to leadership throughout the engagement

Required Qualifications:

  • Demonstrated experience in process improvement, business analysis, or operations excellence within a manufacturing environment
  • Strong process mapping and documentation skills, including use of Visio (or similar) and methods such as SIPOC or value‑stream mapping
  • Proven ability to work in a project‑based environment
  • Excellent communication and stakeholder‑management skills, with comfort navigating politically sensitive situations and reconciling competing viewpoints across multiple departments
  • Analytical mindset with the ability to interpret how data quality issues impact operational performance and system integrations.
  • Prior involvement in master data or data governance initiatives, including defining ownership, approval workflows, and quality rules.

Nice to Have Qualifications:

  • Lean Six Sigma or Process Excellence background (e.g., Yellow/Green Belt)
  • Experience in medical device, pharma, or other regulated manufacturing industries
  • Exposure to ERP–MES–CMMS ecosystems (Oracle, MES tools, IBM Maximo)
  • Experience creating training materials and change‑management communications to roll out new processes to operational teams.
  • Familiarity with document management or PLM/document‑repository too

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