Business Process Analyst
2 weeks ago
We're seeking an experienced Business Process Analyst to enhance and streamline enterprise workflows across Quote-to-Cash and subscription functions. This role involves driving process improvements, collaborating across business units, and implementing scalable system solutions.
Key Responsibilities:
Analyze and optimize current business processes and workflows for efficiency and scalability.
Design and implement process enhancements across CPQ, Subscription, Entitlement, and ERP systems.
Collaborate cross-functionally with product, sales ops, finance, legal, and IT teams to align on business goals.
Support process automation initiatives and participate in testing, validation, and rollout.
Present analyses and recommendations to senior stakeholders and ensure adoption of best practices.
Required Skills & Experience:
Bachelor's degree in Business, Management, or related field.
10+ years' experience as a Business/Process Analyst in enterprise environments.
Strong background in CRM, CPQ, Order-to-Cash, SaaS/Cloud, and eCommerce systems.
Proficiency with Salesforce (CPQ, CRM, Contracts), ERP, and tools like Google Workspace & MS Office.
Experience with process mapping, modeling, and performance metrics.
Excellent analytical, communication, and stakeholder management skills.
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