Front Desk Receptionist

13 hours ago

San Diego, California, United States Image One Radiology Full time

About Us:

At our Computed Tomography Clinic, we pride ourselves on providing top-notch patient care through state-of-the-art imaging technology and a welcoming environment. We are currently seeking a friendly and organized Front Desk Check-In/Out Clerk to be the first point of contact for our patients. If you are bilingual (English/Spanish), have a knack for customer service, and thrive in a fast-paced medical setting, we want to meet you

Key Responsibilities:

  • Patient Reception: Greet patients warmly and assist with check-in and check-out procedures.
  • Appointment Scheduling: Schedule and confirm patient appointments, ensuring efficient use of clinic resources.
  • Patient Information: Collect and verify patient information, including insurance details and medical history.
  • Communication: Answer phone calls, respond to patient inquiries, and relay messages to the appropriate staff members.
  • Billing and Payments: Process payments, provide receipts, and assist with billing questions.
  • Record Management: Maintain accurate patient records and ensure all paperwork is completed and filed correctly.
  • Support: Assist with other administrative tasks as needed to ensure smooth clinic operations.

Requirements:

  • Bilingual: Fluent in both English and Spanish, with excellent verbal and written communication skills.
  • Experience: Previous experience in a medical office setting is preferred, especially in an imaging center.
  • Technical Skills: Proficient with computers, scheduling software, and other office technology.
  • Customer Service: Strong interpersonal skills and a commitment to providing excellent patient care.
  • Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.
  • Availability: Available to work Monday to Friday, with potential Saturday shifts in the future.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Healthcare Setting Front Desk: 1 year (Preferred)

Language:

  • Spanish (Required)

Work Location: In person

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