HSP Programs Coordinator

Position: Programs Coordinator of Housing & Shelter Programs

Reports to: Director of Housing & Shelter Programs

Compensation: $ $76,000-$78,000 annual salary. Full-Time, exempt position, commensurate with experience. Benefits include medical, dental, vision, long-term disability, life insurance and optional retirement, flexible spending account, and commuter benefits.

To Apply: Send resume and cover letter via this link:

Resumes submitted without a cover letter will not be considered.

Deadline: Immediately interviewing on a rolling basis until position is filled.

Organization:

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video.

Position Description:

The Programs Coordinator of Housing & Shelter Programs supports the oversight of six programs: four permanent supportive housing, a single-adult emergency shelter, a family emergency shelter. Our housing and shelter work is diverse, and the respective program managers oversee a variety of work areas including supportive services, facilities and property management, asset management, budget and contract management, managing collaborations and partnerships, community building, engagement of residents and community organizing.

Current programs and sites include:

• The Dolores Shelter Program, providing emergency shelter nightly to 142 adult individuals experiencing homelessness which includes our Jazzie's Place dorms for LGBTQ+ community members;
• The Richard M. Cohen Residence, a 10-unit transitional residential care program serving formerly homeless adults with HIV/AIDS;
• Casa Quezada, a 52-unit single residency occupancy facility serving formerly homeless adults;
• The Stay Over Program, a cross-sector partnership between the Department of Homelessness and Supportive Housing (HSH), the San Francisco Unified School District (SFUSD), and Mission Action that offers shelter nightly to approximately 25 families (81 children, youth and adults) with children enrolled in SFUSD schools;
• Casa Esperanza is a 25 unit permanent supportive housing building serving the TAY Latinx monolingual community in partnership with Larkin Street Youth Services; and
• Casa Colibri is a 50 unit permanent supportive housing building operated in partnership with Larkin Street Youth Services serving formerly homeless transitional aged youth

The successful applicant for this position will be comfortable handling a variety of tasks and overseeing a broad diversity of work areas, including developing, implementing, and administering the vision, strategy, and goals of the programs. They will play a critical role in strategy development, long-range planning, and partnership development. The HSP Programs Coordinator will also be responsible for aspects of contract management, budgets – creation, monitoring, and modifications – and support in data tracking and programmatic evaluation.

Key Responsibilities:

• Support the general oversight of the major program areas including supportive services, facilities and property management, asset management, budget and contract management, and managing collaborations and partnerships.
• Contribute to and inform on strategic program planning and related goal setting that aligns with agency's strategic plan and overall mission.
• Assist in hiring and training of program managers and other key program staff ensuring training needs and requirements are met, and recommending personnel actions, as appropriate; coach and mentor other program staff, as necessary.
• Work with the director to design and implement programs/strategies and evaluate program effectiveness across all offerings.
• Represent Housing & Shelter Programs in coalitions, policy discussions, city and community hearings and advocacy opportunities.
• Fulfill basic Program Manager duties when a position is vacant; coordinate the floating pool and verify their timecards for the HSP programs and support other staff needs on an emergency basis, as needed.
• Manage program contracts, including tracking reporting requirements, and ensuring compliance and adherence to all relevant policies and procedures.
• Support in developing and monitoring the overall and individual program budgets to ensure they are with budgetary constraints.

Other Organizational Duties:

• Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
• Commit yourself to treating each community member with respect and dignity.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Background in and passion for working with low-income and immigrant communities around issues of affordable housing, land use, and/or immigrant & worker rights; familiarity with these issues in the Mission District and San Francisco, highly desired.
• Bachelor's Degree (or higher) in related field (i.e. Social Work, Public Administration, etc.) or comparable work experience
• Three to five years' experience in a management position in housing or human services
• Self-directed person who is able to work independently and manage time effectively
• Strong budgeting and expense monitoring experience
• Ability to recruit, employ, train, and evaluate qualified staff
• Ability to communicate effectively and maintain positive working relationships with staff and program participants
• Excellent organizational skills and attention to detail
• Bilingual in spoken and written Spanish, highly desired
• Criminal background clearance, health screening & T.B. test required prior to employment (to meet requirements of licensed care facility)

Mission Action () is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgender individuals, persons with disabilities, and formerly incarcerated individuals.