Customer Service Specialist

2 weeks ago


Tampa, Florida, United States SoTalent Full time

Insurance Customer Service Representative

The Role:

Join a
fully paid, six-month training program
designed to equip you with the skills needed for success in insurance customer service. You'll assist members with insurance quotes, policy changes, billing, and claims while ensuring excellent customer service across phone, email, and chat.

What You'll Do:

  • Respond to customer inquiries via phone, email, and chat
  • Provide personalized insurance solutions and support
  • Assist with policy quotes, underwriting, and coverage changes
  • Maintain Property & Casualty insurance license (provided and paid for)
  • Navigate multiple systems in a fast-paced contact center environment

What You Need:

  • High School Diploma or GED
  • Strong communication and customer service skills
  • Ability to obtain a
    Property & Casualty license
    before hire (training provided)

What Sets You Apart:

  • 1+ year of customer service or sales experience
  • Contact center or insurance experience
  • Military service or military spouse/domestic partner

Please note:
This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team.



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