Customer Support Specialist

7 days ago

Tampa, Florida, United States Ultimate Staffing Full time

We are partnering with a global organization that is looking to add a Customer Support Specialist to their team in Tampa

Customer Support Specialist

Long Term Contract (1+ year)

Tampa, FL 33602

Hybrid
(2 days in office/3 days work from home)

Shift:
Monday-Friday 10AM-7PM

Pay:
$23.00/HR

RESPONSIBILITIES

  • Support customers on order requests made via phone, fax, or email
  • Be the main point of contact for customers, plants, transportation, credit and marketing team, concerning all orders and shipment issues
  • Develop full knowledge of products, inventories, sites specifics, as well as Customer Service and Supply Chain procedures, for sound decision making of every order request
  • Ensure proper alignment between all parts involved in the order, to prevent problems resulting in a financial impact or operational errors
  • Hold critical judgment of orders, to identify possible shipment delays or improper pricing
  • Confirm complete ship-to on orders, ensuring accurate, on-time delivery
  • Take over Point Person duties for plants or other duties as assigned by the CS Manager
  • Portray a positive image through daily contact with customers and evaluation of customer needs, delivering support in a polite and respectful manner

EDUCATION / EXPERIENCE REQUIREMENTS

  • SAP experience required
  • Microsoft Excel experience required
  • Minimum three years of experience within Customer Service
  • Work experience in a global organization or Supply Chain or related fields (or Associate Degree in Business Administration)

COMPETENCIES

  • Strong communication skills and problem-solving skills
  • Strong multi-tasking and organizational skills
  • Strong team & support orientation
  • Solid customer service skills
  • Good Microsoft skills, specifically MS Outlook and Excel

ESSENTIAL JOB FUNCTIONS

The position holder needs to be able to:

  • Answer phone calls timely
  • Read, sort documentation
  • Work with computer systems
  • Multitask
  • Problem solve
  • Be attentive to details

*All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated

Los Angeles county

, to the extent our customers

require

a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.*

  • Customer Support Specialist

    2 weeks ago

    Tampa, Florida, United States BeloForm Craft Full time

    Company DescriptionBeloform is a forward-thinking organization committed to delivering impactful communication solutions that elevate brands, strengthen internal alignment, and enhance client engagement. Our team is built on creativity, professionalism, and a dedication to excellence. We value strategic thinkers who bring clarity, consistency, and quality to...

  • Client Support Specialist

    4 days ago

    Tampa, Florida, United States Fidelity Investments Full time

    Job DescriptionTo be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:Tampa, Clearwater, SarasotaClient Support SpecialistWe have an exciting opportunity for a remote, licensed Client Support Specialist in the Greater Tampa, FL Metro...

  • Store Customer Service Specialist

    2 weeks ago

    Tampa, Florida, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • HVAC Support Specialist

    5 days ago

    Tampa, Florida, United States Chadwell Supply Full time

    Smart, Innovative, and Hard-working? Perfect We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.We are proud to have been named the National Apartment Association's 2025 Best Workplace in the...

  • Technical Support Specialist

    1 week ago

    Tampa, Florida, United States Petro Outlet Full time

    ,Role Overview:We are looking to hire a full-time technical support specialist for nighttime shifts, including weekdays and weekends for the Petro Outlet suite of Software Companies (Petro Outlet, SuperSonic POS, and SuperSonic Pay).Petro Outlet is a software company that provides point-of-sale systems, credit card processing, back-office solutions, gas...

  • Customer Service/EDI Specialist

    6 days ago

    Tampa, Florida, United States Atrium Full time

    About AtriumWhat you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.Client OverviewOur valued client is a leading wholesale retailer specializing in footwear. They pride...

  • Customer Service Specialist

    4 days ago

    Tampa, Florida, United States Concierge Home Care Full time

    Join the Team at Concierge Home Care – Where Care Changes LivesAt Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, "Caring for people who care for people," is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service,...

  • Family Support Specialist

    1 week ago

    Tampa, Florida, United States Children'S Home Network Full time

    Many parents wonder about when their child should walk, talk, and be potty trained. With Healthy Families and as a Family Support Specialist, our parents obtain all the information they need to know about child development. Family Support Specialist and parents collaborate to create personalized service plans which include setting meaningful and attainable...

  • Client Support Specialist

    2 weeks ago

    Tampa, Florida, United States Kelly Full time

    Kelly Services is seeking a Client Support Specialist for a Legal support office located in TAMPA, FL Apply todayKeywords/Skills I'm Looking ForProfessional, Administrative, Customer Support, Client Services, Account Management, Quoting, Technical skills, Problem solver**Temp to PermTitle Client Support AnalystSchedule: Monday - Friday 8:30 am-5:30 pm (in...

  • Customer Service Specialist

    2 weeks ago

    Tampa, Florida, United States Concierge Home Care Full time

    Join the Team at Concierge Home Care – Where Care Changes LivesAt Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, "Caring for people who care for people," is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service,...