Retail Project Manager

Fluent Corp. is a vertically integrated cultivator, processor, formulator, and retailer of premium cannabis products currently operating in Florida, Pennsylvania, Texas, and New York as FLUENT Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical and adult-use cannabis (available in select markets) in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at FLUENT, and our standards, practices, and performance are unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at Follow us on LinkedIn.

ROLE SUMMARY

The Retail Project Manager role is designed to oversee the maintenance and development of retail locations. The Retail Project Manager will work closely with Operations, Finance, vendors, and contractors to coordinate maintenance requests, manage vendor relationships, and lead new store construction projects. This role ensures that each facility operates efficiently, aligns with brand standards, and supports the company's growth through effective budget management, process improvement, and strategic project execution.

KEY RESPONSIBILITIES

Maintenance & Facilities Management

• Manage incoming maintenance tickets from Florida, New York, and Pennsylvania retail locations, ensuring timely and effective resolution.
• Prioritize maintenance issues based on urgency, safety, and business impact across 40+ dispensary locations.
• Serve as the primary project lead for the implementation of maintenance tracking software, coordinating setup, training, and process integration.
• Develop and maintain a preventive maintenance schedule to reduce reactive repairs and downtime.
• Track recurring issues to identify root causes and propose long-term solutions.
• Occasional site visits to monitor maintenance and construction projects.

Vendor Management

• Source, vet, and coordinate with vendors and service providers (HVAC, electrical, plumbing, janitorial, etc.), supporting contract negotiations and execution.
• Maintain vendor databases, ensuring compliance with insurance and safety requirements.
• Monitor vendor performance and service level agreements (SLAs).

Finance & Administration

• Review and approve vendor invoices, work orders, and payment submissions.
• Manage maintenance and construction budgets, ensuring cost control and alignment with financial targets.
• Support monthly budget forecasting and variance analysis for facilities and construction expenses.
• Identify opportunities for cost savings through vendor consolidation, process improvements, or material sourcing.

Construction & New Store Development

• Manage new store buildouts and renovations from planning through completion.
• Coordinate with architects, contractors, landlords, and internal teams to ensure projects stay on schedule and within budget.
• Oversee permitting, inspections, and final occupancy documentation.
• Maintain project documentation, including drawings, schedules, and progress reports.

Lease & Property Management

• Review and track lease agreements, including maintenance responsibilities, renewal dates, and landlord obligations.
• Act as liaison between company and landlords for property-related issues.
• Ensure compliance with lease terms and manage tenant improvement (TI) allowances.

Strategic & Process Improvement

• Implement systems or software to streamline maintenance ticketing, vendor management, and reporting.
• Develop SOPs for maintenance, construction, and vendor workflows.
• Provide regular reporting on open projects, maintenance KPIs, and capital spend.
• Partner with Retail Operations and Finance leadership to align facilities priorities with business objectives.

QUALIFICATIONS

• Bachelor's degree in related field (or equivalent experience).
• 3–5+ years' experience in retail facilities management, construction project management, or a related field.
• Project Management certification preferred.
• Strong budgeting and financial analysis skills.
• Proven ability to manage multiple projects across multiple locations simultaneously.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in project management tools and maintenance ticketing systems.
• Experience with building codes, permitting, and lease administration preferred.
• Must be 21 years of age.
• Must possess a valid driver's license, reliable transportation, and the ability to travel to project sites as needed.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

SKILLS

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software (Word, PowerPoint, Excel, and Outlook).

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The company will ask you to assist in other departments depending on company needs. This means that you may not always work in the department that you were hired for. Ensuring products are efficiently delivered to our patients is a top priority. Flexibility and a willingness to assist wherever needed are essential to both your success and the success of the company.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to be able to speak and hear. Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms and ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employees may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

POSITION TYPE / EXPECTED HOURS OF WORK

Full-time.

Travel is primarily local during the business day, although out-of-area and overnight travel are required for the role.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

FLUENT is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

BENEFITS

FLUENT provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision and supplemental insurance, paid time-off program and 401k plan.

FLUENT participates in E-Verify to ensure a legal workforce. All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.

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